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 Warranty & Complaints, Rant Rant Rant

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atyt1985
post Jun 4 2012, 08:01 PM

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Joined: Dec 2011


I bought a Lenovo Y480 from Evernew during the PC Ekspo in Mid Valley last Month. when i went back and use it found out the battery is faulty. Talk to the service center in setapak after 2 days, they told me need to wait for availability of stocks as they want to change a whole new set for me even the laptop itself.Inform me 1 week later stock is at Lowyat and i need to go there. I endure 1 hour of jam and wait 6 hours for the staff in the shop to download the software in the new laptop and it turns out an error. Staff told methis is a new product as just out from factory and first time install. Then they ask me come back tomorrow.....I was like at the end of my words. Today,
1.Waste my petrol as stuck in jam 1 hour juz to reach
Lowyat
2.First thing send to Wangsa Walk then inform me 1 week later need to go Lowyat. Then go Lowyat wait for the staff to fix my laptop for 6 hours then said need to get back to me by tomorrow
(Waste my Holiday time)
3.Paid RM18 for parking (Waste my money).

What a great day. Today cant be much better

 

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