for ekudz,

Im a a regular @ czone, so i know a bit of warranty thingy of them. Mostly for the warranty, some parts are cover 3 yrs or 5 yrs warranty, the shop will cover for 1 YEAR warranty only, and mostly the shops at lowyat do the same.

I think for your case, their meaning is out of warranty for their shop that cover, but if the item u pruchase at there out of the 1yr warranty and u looking for help, they still got do the warranty, but with some service charges.

And for the replacement, in my experience their shop only do 1 to 1 replacement for purchase within 1 week, out of that is all send for warranty.

Hope this helps