QUOTE(scooticus @ Aug 24 2008, 05:51 PM)
As you can see, we are upgrading our website and training the staff services from time to time in hopes to try and resolve issues.
updates on rma checking through our website is now complete and we do have a support line via support@compu-zone.com for all issues. I hope that this is going to be a tool in which everyone would utilize should there be any issues.
As I have mentioned, I do appreciate feedback regardless the issue in hand. Thanks again. Then again, rome wasn't built in one day. So i hope that benefit of the doubt can be given to me as I am working in and out to make things better.
I see the e-mail is a great move, although it is quite common in the current IT world. My question is, how long will you guys take to answer a enquiry through e-mail? The e-mail is updated live and your staff will look into the matter straight away? Or will only open the e-mail account when free?updates on rma checking through our website is now complete and we do have a support line via support@compu-zone.com for all issues. I hope that this is going to be a tool in which everyone would utilize should there be any issues.
As I have mentioned, I do appreciate feedback regardless the issue in hand. Thanks again. Then again, rome wasn't built in one day. So i hope that benefit of the doubt can be given to me as I am working in and out to make things better.
Aug 24 2008, 06:31 PM

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