I bought a roccat kave from czone in dec 2010 and now the right side speaker is not working. After consulting with roccat support team they say that it's a hardware defect and asked me to exchange my product with czone as it's under 2 years warranty and there is no service center in malaysia. So what i would like to know is that i'll just bring my roccat down to czone with the resit and i'll get a new roccat there and there? I'm asking because i'm currently not in KL and would like to confirm everything before i commit the trip.