Hi Czone,

I bought an Intel Atom Motherboard from your outlet way back in September 2009. The mobo went dead recently. No response. I have tried swapping the Power Supply unit and it still won't work.

As stated in your receipt, "All Hardware Comes With 1 Year Limited Warranty". As it is already 2 years from the purchased date, I assume the warranty is no longer covered at your outlet.

I would somehow like to clarify the following matters for warranty claim procedures:

1) Intel provides 3 Year Limited Warranty for the mobo (as printed on the box). But your outlet only provides 1 Year Limited Warranty. Can i still proceed to claim warranty?

2) Should i decide to send this mobo back to your outlet for warranty claim, will i be charged for the service? If yes how much?

3) Or do you prefer that i liaise directly with Intel Customer Support for warranty claim.

Thanks C-Zone.