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 Complaint About AIA insurance

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guardian4ever
post Mar 24 2016, 03:19 PM

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Joined: Aug 2015
Hi All,

It is really shocking to read about all this on AIA. I too have my disappointment with AIA.

1) Does anyone know if the so call cash value in a table showing your year of purchase until 10-20-30 years amount of cash value that is shared with policy owners that purchased in sometime early 2000 - 2008 if it measures up? I understand it doesn't matches up or even at close +/- 20-30% and in fact would be very much lower than expected. Yeah! Yeah! they tell you it's forecasted but you mean they didn't manage your funds well until your cash value is so far away and when they sell you at that time, this can be your retirement fund. Can anyone share if such cash value comensurates with the cash value table?

2) I would also like to highlight that in early 2015, AIA seems to have billing issues for customers. I have been billed many times for the policy and calling the customer service is of no help and asking your agent, which they will side to AIA and say "computer upgrading, please be patient la!". After 2-3 months of such duplicate billing, computer still upgrading and customer service still got no answer??? I'm not sure how many of you experienced this issue last year.

 

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