googled and found this...

page 2 got 1 case, more cases inside perhaps

This post has been edited by MUM: Jul 27 2019, 03:06 PM


Attached File(s)
 insurance_cases.pdf ( 378.59k ) Number of downloads: 52

to those that ever wonder, why the surrender value is little after 10 yrs in relation to the total sum paid?......
think of the risks and cost for your coverage that had been given out to you for those past 10 yrs?
if you had things happens on to you, anytime during the last 10 yrs....how much would you have claimed from the insurance company?
compared that claimed value to how much have you paid in total during these 10 yrs or if you are "LUCKY" in just 3 yrs of premium paid?

Insurance is a bit like gambling.
You're betting a little money now because you think the odds are good that you'll need a larger payout in the future.

But there's one huge difference between gambling and insurance:
Gamblers seek risk in an attempt to get more money; when you buy insurance, your goal is to reduce risk so you don't lose more money.

In fact, gambling casinos and insurance companies make use of the same statistical laws, especially the Law of Large Numbers, which says that the more you have of something, the more likely the characteristics of that something will tend toward average. The more people who gamble at the tables, for instance, the better the casino can predict its earnings. And the more people in an insurance fund, the more accurately the insurance company can predict its losses (and its profits).

Insurance is a Good Thing
Most of the time, using insurance to spread risk is a good thing....
thus to those that only compare about the end total results of the money spend on the insurance premium VS the total money one would get back after 10 yrs....then Insurance is not for them.....they should go for investment growth vehicle things NOT a risk spreading or risk managing vehicle like insurance

different vehicles will provides different results...get to know them, go learn them, then CONvince one own self that you needed which of them and use them wisely and with commitment.
boarding a bus without knowing where it will go, then complaint that the bus is not going to the place you wanted is NOT wise.

i agreed with this..."Agents are reps of insurances company who has no authority on claims."
they will only assist you in the claiming process, try to make the process easier and more convenient for the policy holder or the beneficiaries....(especially needed are during the course of health recovery or during the period of mourning of the lost of someone or the during the confusion state of minds of the dependents after the lost of bread providers).
hopefully/maybe if the agent are nice and wise, would provides a policies review for there may have some important life changes in a policy holders, be it marriage, having children, new policies changes/upgrades news.....after a period of time.

some excerpt are taken from....https://www.getrichslowly.org/insurance-basics-how-insurance-works/

This post has been edited by MUM: Jul 30 2019, 09:53 AM

while waiting for responses,
i google and found this

how to lodge a complaint against insurance company in malaysia?
https://www.google.com/search?q=how+to+lodg...sclient=gws-wiz

you could also check the website of your insurance company for details....if the details is not there,..contact their Customer service?

This post has been edited by MUM: Sep 2 2022, 09:22 PM


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PIAM Information Centre (PIC) assists to resolve any consumer enquiries/ feedback/ complaints on insurance matters and other matters under PIAM’s purview.

And/or

Should you be dissatisfied with the response from the senior management of the insurer, you may write in to PIAM/OFS with relevant information and documents for their consideration to conduct an investigation.

More info, ....
https://piam.org.my/complaints-mediation/#:...,%40piam.org.my.