tis one is on behalf of my brother in law unit
lucky still under warrnty, claim in spore, ready in less than a week, lense replacement

1.Did you play pirated DVD movies?
tested few times
2.Did you play pirated music CDs?
never
3.Is your media (blu ray movie, PS1, PS2, PS3 game, cd audio) in a good condition?
pristine condition
4.How long usually you play games/movies per week?
less than 10 hours
5.Did you take out the media after the session?
occasionally
6.What do you play mostly? Game for PS1, PS2 or PS3? Movies DVD, movies blu ray, audio CD?
games and bluray movies (ps3 is used occasionally only)
7.Are you experiencing extraordinary heat from your PS3 regularly?
no
8.What is your PS3 model? 20/40/60/80
80gb Sg unit