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 itunes not working!, need help

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TSloumou
post May 19 2008, 11:26 PM, updated 18y ago

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hi everyone,just bought an used iphone 16gb.when i downloaded itunes from apple.double click on it,its not workin at all
anyone can help???? icon_question.gif
cant transfer file at all.coz cant even on itunes!!!!!i m using compaq notebook.thanks!
stephen5577
post May 19 2008, 11:29 PM

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you sure you did everything right? did you check the boxes on the songs?
TSloumou
post May 19 2008, 11:30 PM

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QUOTE(stephen5577 @ May 19 2008, 11:29 PM)
you sure you did everything right?  did you check the boxes on the songs?
*
how to check boxes on the songs?
stephen5577
post May 19 2008, 11:31 PM

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in itunes all the songs got a small box bside the song name~check it to transter o sync to your connected iphone~
TSloumou
post May 19 2008, 11:38 PM

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QUOTE(stephen5577 @ May 19 2008, 11:31 PM)
in itunes all the songs got a small box bside the song name~check it to transter o sync to your connected iphone~
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the problem now is i cant even on the itunes....able to on the portable itunes.but it cant detect my iphone n ipod....sigh
any sifu ere can help??? cry.gif
nokia2003
post May 20 2008, 12:45 AM

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QUOTE(loumou @ May 19 2008, 11:38 PM)
the problem now is i cant even on the itunes....able to on the portable itunes.but it cant detect my iphone n ipod....sigh
any sifu ere can help??? cry.gif
*
i have a day off tomorrow.

if you are able to come around bandar utama, i will more than happy to troubleshoot your problems.



TSloumou
post May 20 2008, 01:36 AM

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QUOTE(nokia2003 @ May 20 2008, 12:45 AM)
i have a day off tomorrow.

if you are able to come around bandar utama, i will more than happy to troubleshoot your problems.
*
r u serious bro.can u pm me ur contact.thanks for ur help!
nokia2003
post May 20 2008, 02:15 AM

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QUOTE(loumou @ May 20 2008, 01:36 AM)
r u serious bro.can u pm me ur contact.thanks for ur help!
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pm sent!
gengstapo
post May 20 2008, 10:16 AM

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QUOTE(nokia2003 @ May 20 2008, 12:45 AM)
i have a day off tomorrow.

if you are able to come around bandar utama, i will more than happy to troubleshoot your problems.
*
kewL bro we got here

keep up the g0od job bro.. nice thumbup.gif rclxms.gif
alpha0201
post May 20 2008, 10:36 AM

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You can't install or you can install but iTunes wont run? What kind of error message you get? Nothing?
frozzbyte
post May 20 2008, 11:45 AM

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QUOTE(loumou @ May 19 2008, 11:26 PM)
hi everyone,just bought an used iphone 16gb.when i downloaded itunes from apple.double click on it,its not workin at all
anyone can help???? icon_question.gif
cant transfer file at all.coz cant even on itunes!!!!!i m using compaq notebook.thanks!
*
What OS are u using on the compaq notebook? Ok first uninstall the itunes and reboot your laptop. Download a new one from here ... http://www.apple.com/itunes/download/ . Install it and reboot again. This is to make sure everything installed properly. Now open the itunes. U will see a T&C page ... clilck agree. itunes should start. If it does not ... open taks manager (ctrl+alt+del) and look in the process. Find itunes.exe and end the process. Click itunes again and see.
TSloumou
post May 20 2008, 11:55 AM

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QUOTE(alpha0201 @ May 20 2008, 10:36 AM)
You can't install or you can install but iTunes wont run? What kind of error message you get? Nothing?
*
i manage to install.but cant open it.no error message show,ntg at all.


Added on May 20, 2008, 11:57 am
QUOTE(frozzbyte @ May 20 2008, 11:45 AM)
What OS are u using on the compaq notebook? Ok first uninstall the itunes and reboot your laptop. Download a new one from here ... http://www.apple.com/itunes/download/ . Install it and reboot again. This is to make sure everything installed properly. Now open the itunes. U will see a T&C page ... clilck agree. itunes should start. If it does not ... open taks manager (ctrl+alt+del) and look in the process. Find itunes.exe and end the process. Click itunes again and see.
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using windows xp pro.install everythin properly.tried plenty times....but it still da same.....but i m using ahem windows....is this da factor?thanks

This post has been edited by loumou: May 20 2008, 11:57 AM
frozzbyte
post May 20 2008, 12:04 PM

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Ahem windows is not the factor. When u say cant open means nothing pops up? Try opening the task manager like i said and look in the process. Do u see itunes.exe?
nokia2003
post May 20 2008, 12:36 PM

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QUOTE(gengstapo @ May 20 2008, 10:16 AM)
kewL bro we got here

keep up the g0od job bro.. nice  thumbup.gif  rclxms.gif
*
blush.gif blush.gif blush.gif
TSloumou
post May 20 2008, 12:43 PM

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QUOTE(frozzbyte @ May 20 2008, 12:04 PM)
Ahem windows is not the factor. When u say cant open means nothing pops up? Try opening the task manager like i said and look in the process. Do u see itunes.exe?
*
yah.i saw the itunes exe.but ntg pops up.i think my windows not install properly mayb....should i reformat my comp.....any suggestion.....lol icon_question.gif
frozzbyte
post May 20 2008, 02:38 PM

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Did u do what i ask u to do? End the process for itunes.exe then uninstall itunes. Reboot and install back with a new copy u download (afraid the one u download got corrupted or something). Reboot again. Then run itunes. U should be prompt with the license and agrement thingy. If still happen then end the itunes.exe process and open it up again.
shinyshampoo
post May 21 2008, 03:08 PM

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hmm...
i;ve encountered this problem b4... this link helped me to solve it... you can give it a try...

http://support.apple.com/kb/TS1406
frozzbyte
post May 24 2008, 02:00 AM

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@loumou
Any progress? Or u just given up on it? Please post something and keep us updated. Maybe posting your findings can help others.

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