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 itunes not working!, need help

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frozzbyte
post May 20 2008, 11:45 AM

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QUOTE(loumou @ May 19 2008, 11:26 PM)
hi everyone,just bought an used iphone 16gb.when i downloaded itunes from apple.double click on it,its not workin at all
anyone can help???? icon_question.gif
cant transfer file at all.coz cant even on itunes!!!!!i m using compaq notebook.thanks!
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What OS are u using on the compaq notebook? Ok first uninstall the itunes and reboot your laptop. Download a new one from here ... http://www.apple.com/itunes/download/ . Install it and reboot again. This is to make sure everything installed properly. Now open the itunes. U will see a T&C page ... clilck agree. itunes should start. If it does not ... open taks manager (ctrl+alt+del) and look in the process. Find itunes.exe and end the process. Click itunes again and see.
frozzbyte
post May 20 2008, 12:04 PM

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Ahem windows is not the factor. When u say cant open means nothing pops up? Try opening the task manager like i said and look in the process. Do u see itunes.exe?
frozzbyte
post May 20 2008, 02:38 PM

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Did u do what i ask u to do? End the process for itunes.exe then uninstall itunes. Reboot and install back with a new copy u download (afraid the one u download got corrupted or something). Reboot again. Then run itunes. U should be prompt with the license and agrement thingy. If still happen then end the itunes.exe process and open it up again.
frozzbyte
post May 24 2008, 02:00 AM

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@loumou
Any progress? Or u just given up on it? Please post something and keep us updated. Maybe posting your findings can help others.

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