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> Buyer Request for deposit refund in bulk order, should i refund ?

hari
post May 15 2008, 03:14 PM

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QUOTE(blackpc @ May 15 2008, 02:53 PM)
obviously he's not making profit from deposit.  rclxub.gif Maybe it can only cover all or part of the cost to get those item.
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EXAMPLE
If a buyer buy something at RM500 and pay deposit RM100 for it and than he changed his mind for whatever reason, the seller have to find other buyer. If the seller manage to find another buyer and sell it at RM500, he is making aditional profit of RM100 by not refunding. This is not right - profiting from other misfortune.

In the situation where he only manage to sell at RM450, it is ok to refund only RM50.
zhen^wei
post May 15 2008, 03:30 PM

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1st. deposit is required in bulk order to prevent the customers cancel the order last minutes because the stock is ordered by the sellers from suppliers after gather MOQ/ sales target

so, if the deposit can refund to customr, then wat for wew need to collet the deposit at 1st place ?
ndgoh
post May 15 2008, 04:06 PM

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QUOTE(hari @ May 15 2008, 03:14 PM)
EXAMPLE
If a buyer buy something at RM500 and pay deposit RM100 for it and than he changed his mind for whatever reason, the seller have to find other buyer. If the seller manage to find another buyer and sell it at RM500, he is making aditional profit of RM100 by not refunding.  This is not right - profiting from other misfortune.

In the situation where he only manage to sell at RM450, it is ok to refund only RM50.
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Terms and conditions apply. You are not forced to buy... You are not cheated to buy.

Try buying a shoplot or some expensive assets and pay 10% RM100,000 as a non-refundable deposits and later try canceling the S&P agreement.... Once you cancel the S&P... you get NOTHING BACK!!! I have seen so many cases. Dont play play orrr...

THIS IS... THE REAL WORLD.


RES-IPSA LOQUITUR = this is the foundation of ALL commercial trades. Once you agree to the terms and conditions, there can be NO DISPUTE.
temptation1314
post May 15 2008, 04:06 PM

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QUOTE(hari @ May 15 2008, 03:14 PM)
EXAMPLE
If a buyer buy something at RM500 and pay deposit RM100 for it and than he changed his mind for whatever reason, the seller have to find other buyer. If the seller manage to find another buyer and sell it at RM500, he is making aditional profit of RM100 by not refunding.  This is not right - profiting from other misfortune.

In the situation where he only manage to sell at RM450, it is ok to refund only RM50.
*
There is 2 types of deposit
Refundable deposit and non-refundable deposit

If the seller have stated non-refundable deposit, then u or any authority don't have the rights to re-claim back the deposit.

It's easy as ABC, why still argue whether it's right or wrong to collect non-refundable deposit??
ndgoh
post May 15 2008, 04:07 PM

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Closed the thread plzz..?
hari
post May 15 2008, 04:16 PM

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QUOTE(zhen^wei @ May 15 2008, 03:30 PM)
so, if the deposit can refund to customr, then wat for wew need to collet the deposit at 1st place ?
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Back to earlier question: Why you need deposit? For the seller - to cover any lost might occur if the buyer ffk. If the seller still can sell the product, why you need to keep deposit? BONUS?

Internet business is about establising good reputation. Not just timely delivery, good-priced product, etc but also being considerate to buyer.

Just my opinion.


Added on May 15, 2008, 4:18 pm
QUOTE(ndgoh @ May 15 2008, 04:07 PM)
Closed the thread plzz..?
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Why? This topic sensitive to you?

TS ask for opinion.


Added on May 15, 2008, 4:23 pm
QUOTE(ndgoh @ May 15 2008, 04:06 PM)

THIS IS... THE REAL WORLD.

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I really dont understand this phrase.

There are right and wrong happening in this world. Accept the right and reject the wrong not both.


This post has been edited by hari: May 15 2008, 04:23 PM
zhen^wei
post May 15 2008, 04:31 PM

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bulk order is gather the customer order then make order to suplier to get the stock. and distribute to customers..

so let say 1 customer is pull out from bulk order and ask for the refund back deposit.. so .. who make loss ?

i am here not just because of RM50, i just want to warn other foumers when u buy from bulk order. dont simply cancel the deal at last minute and wat we call tat FFK.

in my previous bulk order for WD500GB hdd, in bulk list which consist 10 forumers, 8 out of 10 forumers ffk in last minute or on the day when COD, ffk case serious right? I saw alot of buyers complaint the sellers like Davis case, ad others. but we also have to right to complaint the buyers behavior - FFK culture.

Hari, i just ask for opnion. cool down.
hari
post May 15 2008, 04:40 PM

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QUOTE(zhen^wei @ May 15 2008, 04:31 PM)
bulk order is gather the customer order then make order to suplier to get the stock. and distribute to customers..

so let say 1 customer is pull out from bulk order and ask for the refund back deposit.. so .. who make loss ?

i am here not just because of RM50, i just want to warn other foumers when u buy from bulk order. dont simply cancel the deal at last minute and wat we call tat FFK.

in my previous bulk order for WD500GB hdd, in bulk list which consist 10 forumers, 8 out of 10 forumers ffk in last minute or on the day when COD, ffk case serious right? I saw alot of buyers complaint the sellers like Davis case, ad others. but we also have to right to complaint the buyers behavior - FFK culture.

Hari, i just ask for opnion. cool down.
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If the bulk cannot be completed because of FFK, different story lah. notworthy.gif
SeaMonster
post May 15 2008, 05:22 PM

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My Point Of View..

Nothing To Argue Or Discuss...

Easy, Why Deposit Needed ? It's The Answer Already..
Somemore TS Stated he Term & Condition Very Clear

QUOTE(zhen^wei @ May 13 2008, 08:19 PM)
in my sales thread already mention very clear.
deposit is needed before COD to avoid FFK.
if they FFK,i got the right to keep the deposit.
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Argue What? Discuss What?

He Have The Right, And All PPl Have The Right Not To Refund

* My Point Of View

This post has been edited by SeaMonster: May 15 2008, 05:23 PM
hiroki04030
post Dec 26 2008, 05:45 PM

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it is depends on u. if u want to refund can, not refund oso reasonable but nxt time pls mention that it is non-refundable.
SUSVelocity
post Dec 26 2008, 05:56 PM

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you can say if u ask for refund 25% will be taken.

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