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Buyer Request for deposit refund in bulk order, should i refund ?
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 May 15 2008, 01:02 PM
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#1
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Junior Member
258 posts Joined: Jan 2003 From: Near Toll A/S Utara  
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In my opinion, in good faith, you should refund if someother buyer willing to buy the product.
Deposit is to avoid any loss to the seller and if replacement buyer can be found, no harm refunding. And deposit is not a way to make profit. This post has been edited by hari: May 15 2008, 01:03 PM |
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May 15 2008, 03:14 PM
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#2
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Junior Member
258 posts Joined: Jan 2003 From: Near Toll A/S Utara
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QUOTE(blackpc @ May 15 2008, 02:53 PM) obviously he's not making profit from deposit. EXAMPLE Maybe it can only cover all or part of the cost to get those item. If a buyer buy something at RM500 and pay deposit RM100 for it and than he changed his mind for whatever reason, the seller have to find other buyer. If the seller manage to find another buyer and sell it at RM500, he is making aditional profit of RM100 by not refunding. This is not right - profiting from other misfortune. In the situation where he only manage to sell at RM450, it is ok to refund only RM50. |
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May 15 2008, 04:16 PM
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#3
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Junior Member
258 posts Joined: Jan 2003 From: Near Toll A/S Utara
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QUOTE(zhen^wei @ May 15 2008, 03:30 PM) so, if the deposit can refund to customr, then wat for wew need to collet the deposit at 1st place ? Back to earlier question: Why you need deposit? For the seller - to cover any lost might occur if the buyer ffk. If the seller still can sell the product, why you need to keep deposit? BONUS?Internet business is about establising good reputation. Not just timely delivery, good-priced product, etc but also being considerate to buyer. Just my opinion. Added on May 15, 2008, 4:18 pm QUOTE(ndgoh @ May 15 2008, 04:07 PM) Closed the thread plzz..? Why? This topic sensitive to you?TS ask for opinion. Added on May 15, 2008, 4:23 pm QUOTE(ndgoh @ May 15 2008, 04:06 PM) THIS IS... THE REAL WORLD. There are right and wrong happening in this world. Accept the right and reject the wrong not both. This post has been edited by hari: May 15 2008, 04:23 PM |
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May 15 2008, 04:40 PM
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#4
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Junior Member
258 posts Joined: Jan 2003 From: Near Toll A/S Utara
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QUOTE(zhen^wei @ May 15 2008, 04:31 PM) bulk order is gather the customer order then make order to suplier to get the stock. and distribute to customers.. If the bulk cannot be completed because of FFK, different story lah. so let say 1 customer is pull out from bulk order and ask for the refund back deposit.. so .. who make loss ? i am here not just because of RM50, i just want to warn other foumers when u buy from bulk order. dont simply cancel the deal at last minute and wat we call tat FFK. in my previous bulk order for WD500GB hdd, in bulk list which consist 10 forumers, 8 out of 10 forumers ffk in last minute or on the day when COD, ffk case serious right? I saw alot of buyers complaint the sellers like Davis case, ad others. but we also have to right to complaint the buyers behavior - FFK culture. Hari, i just ask for opnion. cool down.  |
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