Yo Bighead,


I’ve encountered this before, for the first time i subscribes my live, i did it through Xbox Live and after a year of subscription, i purposely made changes on my previous CC detail before the expiry date so they do not charge that CC anymore (because i was using my bro's CC for the first year subscription).

And the funny thing is, Microsoft renew my subscription without my acknowledgement and told me my account has been renew for 1 year. But after two weeks of free live usage they email me and told me my CC info is incorrect hence they are unable to proceed with the payment and after a month from the expiry date, they suspended my account.

and what i did is add a new payment method through Xbox Live and they will auto charge to my new CC. I guess my experience is pretty much the same as your.

1. I think you can renew your live through prepaid card since I did the same, only different method is I renew my live account via Xbox Live
2. Logon to http://billing.microsoft.com -> you must logon with your hotmail account which tight to your live account. and you can not change much in the site, only available changes are your Credit card holder's name and expiry date ( I made change on expiry date so they are unable to charge my CC )
3. I did put in my actual addresses and only different is i selected my country as Singapore. So far so good....