sifus,

would like to share my experience changing fr 1 phase to 3 phase. i had no idea the financial impact until i went thru the ordeal....All below are TNB cost alone.

Just renovated my semiD house. Since I have 13 AC plus some other equipments, I decided to change to 3 phase.
1. TNB Meter location was at next to one of the gate pillar. Since I expand the gate, I need to relocate the meter (and change 1 phase to 3phase meter). The cost to relocate the meter is a whopping RM8.5K - just to terminate the old 1 phase and relocate.
2. Cost to pull new 100A cable (3 phase) from TNB substation (50m away) to the new meter is another RM8.9K. This one is really bothersome as TNB needs to apply permit from local council to dig the road etc.

Work scope 1 and 2 involved two different departments from TNB.

I am still waiting for TNB to lay the new cable and currently my house is powered using the old 1 phase still. Note I am not using all the ACs, the most is 5 AC at a time.

My question: is item 1 is really reasonable/necessary - I cannot believe 8.5K just to terminate the 1 phase cable and relocate. Any feedback appreciated.

Hi Ozak - Yes I have finished renovated. I Have paid item 2 but not item 1 as I am still arguing with TNB on the termination method.

Hi Weikee - I paid directly to TNB and they appoint their contractor. Item 2 I can understand since it will involved new cable plus labor but item 1 I think not reasonable. They will pull the new cable from substation (not power pole) which is about 50ft (not m as per my earlier posting) from my house.

Really sorry to hear this bro...i feel for you.

Yeah dealing with TNB is suck big time for me lah.. They dont have one centralise customer service center..nobody being assigned to my case...its up to me to check and see the appropriate person...