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 iphone keypad isn't working

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TSalpha_boy
post May 1 2008, 07:29 PM, updated 18y ago

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My iphone 1.1.4 UNLOCKED keypad stopped working since today morning. I can still receive calls but can't dial any nos. coz when i press the number key, the no. is not displayed. It doesn't show any message either like if it is locked or wat. Every other application is working fine. How do I fix this? I read about resetting iphone but i'm just afraid, it will kill my iphone Forever...... coz its unlocked. What should I do to get this keypad working again? Oh..I tried to restart it many times, still the same.

FAQs and troubleshooting tips on apple website and iphone userguide doesn't include this issue.

Somebody HELP!!!

This post has been edited by alpha_boy: May 1 2008, 07:32 PM
rip_code
post May 1 2008, 07:37 PM

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why don't u restore back the firmware and unlock, jailbreak and activate again using ziphone.
nokia2003
post May 1 2008, 08:45 PM

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QUOTE(rip_code @ May 1 2008, 07:37 PM)
why don't u restore back the firmware and unlock, jailbreak and activate again using ziphone.
*
i was about to suggest that earlier, but held back. was scared afraid forummers (especially the noobs) thought that i was being sarcastic again. oh well. cant seem to please everyone despite my genuine intentions to help
nghoongen
post May 1 2008, 09:06 PM

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iphone only hav 1 button..... the home button....
so what's the problem ???
izzit ur on-screen keyboard ??

This post has been edited by nghoongen: May 1 2008, 09:06 PM
aiman04
post May 1 2008, 09:42 PM

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Just try hard reset first. Hold the home and lock button together for 15 seconds.

If still there, then you can think of restoring.
TSalpha_boy
post May 1 2008, 11:28 PM

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QUOTE(nokia2003 @ May 1 2008, 08:45 PM)
i was about to suggest that earlier, but held back. was scared afraid forummers (especially the noobs) thought that i was being sarcastic again. oh well. cant seem to please everyone despite my genuine intentions to help
*
U can't expect everyone on this forum to be technically savvy. Show your genuine intentions in a better way instead of labelling forummers. If you can't do that, then i guess you know wat u shud do.

This post has been edited by alpha_boy: May 1 2008, 11:30 PM
nokia2003
post May 2 2008, 11:57 AM

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QUOTE(alpha_boy @ May 1 2008, 11:28 PM)
U can't expect everyone on this forum to be technically savvy. Show your genuine intentions in a better way instead of labelling forummers. If you can't do that, then i guess you know wat u shud do.
*
frankly speaking, i dont
ff8ong
post May 2 2008, 01:09 PM

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Just reset back and unlock again..try first..
TSalpha_boy
post May 3 2008, 12:38 PM

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Thanks everyone. I have 2 questions:

1. Will resetting the iPhone bring it to its original state (Locked)? Then I must unlock and activate it again?

2. Will resetting the iPhone kill it in the same way as apple iPhone updates do? For eg. if we download apple updates on an unlocked iPhone, it disables the iPhone permanently.

I'm a bit confused. I appreciate any suggestions. Thanks!!
jasonlau
post May 3 2008, 04:10 PM

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QUOTE(alpha_boy @ May 3 2008, 12:38 PM)
Thanks everyone. I have 2 questions:

1. Will resetting the iPhone bring it to its original state (Locked)? Then I must unlock and activate it again?

2. Will resetting the iPhone kill it in the same way as apple iPhone updates do? For eg. if we download apple updates on an unlocked iPhone, it disables the iPhone  permanently.

I'm a bit confused. I appreciate any suggestions. Thanks!!
*
1. resetting the phone (reflash firmware) will bring you back to original state. you need to jailbreak and unlock your iphone.
2. don't use itunes auto update your iphone's firmware, you need to download the firmware and update (flash) to your iphone manually.

good luck!!



This post has been edited by jasonlau: May 3 2008, 04:16 PM
frozzbyte
post May 3 2008, 04:54 PM

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QUOTE(jasonlau @ May 3 2008, 04:10 PM)
1. resetting the phone (reflash firmware) will bring you back to original state. you need to jailbreak and unlock your iphone.
2. don't use itunes auto update your iphone's firmware, you need to download the firmware and update (flash) to your iphone manually.

good luck!!
*
Waaaa ... what's this?

@jasonlau
Reseting the phone is not the same as restoring the phone. Restoring is like formating your phone or what you call reflash firmware. Reseting the phone will bring the phone back to original setting not state i.e like u have not set it yet. It will not relock the phone. Jailbreak, activate and unlock still intact. So get your fact straight and don't confuse others.

@alpha_boy
I suggest you to restore the phone back. I think some setting/preferences got corrupted. Download the IPSW file from i.unlock.no and keep it for later use (if you haven't done it yet). Once you have the IPSW file (make sure its for iphone and not ipod touch or you'll be screwed), connect your phone to itunes and press SHIFT + RESTORE. A window will pop up asking for the IPSW file. Restore it and wait to finish. Then use iLiberty+ (www.ipluspwns.com) to do the jailbreak/activate. For unlocking ... i recommend using bootneuter. Remember one thing ... when itunes ask if u want to set the phone as new or the one you already backup .... choose to set up as new. Sometimes itunes will backup the corrupted setting and if you restore from that backup ... you'll end up with the same thing.

Phew that was long. If anything else not clear then you know where to find help.


jasonlau
post May 3 2008, 04:58 PM

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QUOTE(frozzbyte @ May 3 2008, 04:54 PM)
Waaaa ... what's this?

@jasonlau
Reseting the phone is not the same as restoring the phone. Restoring is like formating your phone or what you call reflash firmware. Reseting the phone will bring the phone back to original setting not state i.e like u have not set it yet. It will not relock the phone. Jailbreak, activate and unlock still intact. So get your fact straight and don't confuse others.

@alpha_boy
I suggest you to restore the phone back. I think some setting/preferences got corrupted. Download the IPSW file from i.unlock.no and keep it for later use (if you haven't done it yet). Once you have the IPSW file (make sure its for iphone and not ipod touch or you'll be screwed), connect your phone to itunes and press SHIFT + RESTORE. A window will pop up asking for the IPSW file. Restore it and wait to finish. Then use iLiberty+ (www.ipluspwns.com) to do the jailbreak/activate. For unlocking ... i recommend using bootneuter. Remember one thing ... when itunes ask if u want to set the phone as new or the one you already backup .... choose to set up as new. Sometimes itunes will backup the corrupted setting and if you restore from that backup ... you'll end up with the same thing.

Phew that was long. If anything else not clear then you know where to find help.
*
i've mentioned in bracket as reflash firmware. soft reset doesnt help.
frozzbyte
post May 3 2008, 05:14 PM

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QUOTE(jasonlau @ May 3 2008, 04:58 PM)
i've mentioned in bracket as reflash firmware. soft reset doesnt help.
*
I know you put it in bracket but you tied it to the term 'Reseting the phone'. Like I said ... don't confuse people as i see you are confuse. Reset and Restore are 2 different term.

And one more thing ... iPhone don't have soft reset or hard reset like PDAs. You can REBOOT the phone as in holding the power and home button until u see the apple logo and release both. Or you can power it off/on and thats called RESTART.

RESET in the other hand is reseting the setting i.e go to SETTING --> GENERAL -->RESET. In there you can reset ALL SETTING, ERASE ALL CONTENT AND SETTINGS, RESET KEYBOARD DICTIONARY, RESET NETWORK SETTING and RESET HOME SCREEN LAYOUT.

RESTORE means flashing the firmware to any version you like. Its like formating the pc to install the OS. Restore in iPhone have 2 level, normal restore and DFU restore.

I'm not here to flame anyone ... just trying to get the fact straight.
TSalpha_boy
post May 4 2008, 12:16 AM

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Thanks everyone. The keypad is working fine now. How? I switched it off for about 15mins and then restarted it. Everyone's suggestion is valuable for me except nokia2003. So, thanks again. Have a fantastic Sunday!
frozzbyte
post May 4 2008, 02:48 AM

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Switching it off/on again won't solve the problem. Maybe it solve (temporarily for now) for u but i can bet it will rise again.

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