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 MY bad experience with COMSAT AP., very bad experience

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MonkeyMo
post May 15 2008, 12:21 PM

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Thanks for sharing this info~ DOnt think will buy anything from COMSAT ~
Sealsmaster
post May 15 2008, 12:33 PM

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Sh*t i just bought one h/p from comsat~!
iRonTech
post May 15 2008, 01:32 PM

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QUOTE(aindejeje @ May 15 2008, 01:09 AM)
In short,
personally, COMSAT should be banned or what?
No offense icon_rolleyes.gif
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QUOTE(MonkeyMo @ May 15 2008, 12:21 PM)
Thanks for sharing this info~ DOnt think will buy anything from COMSAT ~
*

QUOTE(Sealsmaster @ May 15 2008, 12:33 PM)
Sh*t i just bought one h/p from comsat~!
*
QUOTE
This is what happened,
I went to look for a Nokia E65 from a few places, so i finally survey through lowyat and ended up in Mobiland Trading, at the shop, i was offered an AP E65 for Rm1060.But i enquired about the original phone that i was intending to buy which is Rm1200.After much discussion, the salesperson convinced me that buying the AP phone is actually the same and he gave me the assurance that the service will be okay without problem at all.Anything regarding service, all i need to do is to return the phone to the shop/him.He was convincing me, and he did say that among the sellers, they regard people who buy original phone as sohai jokingly.But i did make a mistake, i succumbed and bought the AP phone from him, the company of the phone is COMSAT.



sweat.gif bad luck from the seller convincing.

AP pricing cheaper, but the after sales service risk. Buyer gotta balance it.


piscesguy1314
post May 15 2008, 01:39 PM

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TS... thanks for sharing with us... I wont buy anything from COMSAT...
suyee
post May 15 2008, 02:13 PM

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QUOTE
This is what happened,
I went to look for a Nokia E65 from a few places, so i finally survey through lowyat and ended up in Mobiland Trading, at the shop, i was offered an AP E65 for Rm1060.But i enquired about the original phone that i was intending to buy which is Rm1200.After much discussion, the salesperson convinced me that buying the AP phone is actually the same and he gave me the assurance that the service will be okay without problem at all.[COLOR=red]Anything regarding service, all i need to do is to return the phone to the shop/him.He was convincing me, and he did say that among the sellers, they regard people who buy original phone as sohai[COLOR=blue] jokingly[COLOR=red].But i did make a mistake, i succumbed and bought the AP phone from him, the company of the phone is COMSAT.
This sentence told us the bad seller there. People want to buy original why push people go buy AP?
Its also given those empty promise and said those buyer who bought original is sohai .
Now must boycott the shop too.

If not mistaken, AP company mostly is using replacement part instead of genuine original part to repair phone.


iRonTech
post May 15 2008, 02:22 PM

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QUOTE(suyee @ May 15 2008, 02:13 PM)
This sentence told us the bad seller there. People want to buy original why push people go buy AP?
Its also given those empty promise and said those buyer who bought original is sohai .
Now must boycott the shop too.

If not mistaken,  AP company mostly is using replacement part instead of genuine original part to repair phone.
*
IMO, some of them selling recon handset as AP pricing. this is why some AP set facing so much QC problem.
The Apprentice
post May 15 2008, 09:15 PM

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QUOTE(iRonTech @ May 15 2008, 01:32 PM)
sweat.gif bad luck from the seller convincing.

AP pricing cheaper, but the after sales service risk. Buyer gotta balance it.
*
Tough luck for TS and I agreed with iRonTech.
Whats the profit margin for an AP phone? Cannot expect much, right?
AP phone + bad luck will certainly cost much more time and money. Buy ori for peace of mind.

alchemilla
post May 16 2008, 03:07 AM

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haih.....sometimes it depends on ur luck getting a good phone oso....
ap or ori also same....still got qc problem...last time my customer bought a n70 zitron set from me..send 7times warranty within 2months.....dat time selling rm1999...he almost throw tat phone on my head...haih...

TS bought from da shop call mobiland trading?omg....tat shop memang terkenal wif cheating n selling recond set lar...his shop at tesco damansara mutiara,n mine shop juz beside lar...so i know how they do business....they should help u send warranty n deal with comsat...atleast comsat ppl know them,n comsat ppl doesnt know u,juz fooling u around,do u think if a dealer walkin,their S.Center ppl dare to do da same thing?coz they might not afraid of losing 1 customer,but not 1 dealer like us,we order more than 300 units atleast per month...so ofcoz we can settle it better...so its depends

hope u can get bk ur phone asap...good luck TS!
suyee
post May 16 2008, 10:01 AM

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QUOTE(alchemilla @ May 16 2008, 03:07 AM)
haih.....sometimes it depends on ur luck getting a good phone oso....
ap or ori also same....still got qc problem...last time my customer bought a n70 zitron  set from me..send 7times warranty within 2months.....dat time selling rm1999...he almost throw tat phone on my head...haih...

TS bought from da shop call mobiland trading?omg....tat shop memang terkenal wif cheating n selling recond set lar...his shop at tesco damansara mutiara,n mine shop juz beside lar...so i know how they do business....they should help u send warranty n deal with comsat...atleast comsat ppl know them,n comsat ppl doesnt know u,juz fooling u around,do u think if a dealer walkin,their S.Center ppl dare to do da same thing?coz they might not afraid of losing 1 customer,but not 1 dealer like us,we order more than 300 units atleast per month...so ofcoz we can settle it better...so its depends

hope u can get bk ur phone asap...good luck TS!
*
The diffrent at least the Original will use genuine parts where AP mostly is replacement.
TSproblemwithphone
post May 17 2008, 08:02 AM

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Hi guys, i won't trust comsat ever again..I had a very had a very bad impression of their service especially the service centre and also mobiland trading. I'm not from kl and indeed small shops like the one i bought from has given me a bad impression that buying ap sets from lowyat is a bit of a risk as i won't know if the serller is being honest and responsible or is just trying to close the deal.I've since moved on by buying a nokia N82 from Sapura.If Comsat would have given me a good service.They would have not only retained me as a buyer but also will be able to give recommendations to others from me..and i will also be posting here regarding their excellent service but this is not the case.

The ironic part is...Before buying, i came to lowyat to do a survey as which AP company is reliable..and when i look through, i keep seeing COMSAT, CSL, NEFION, and etc..

so when i was offered another unit which is from pacific.i declined it...as i said, if i am willing or if i ever get to get AP unit..at least i will buy from a company that i've heard of..and when the shop offered me, i saw it's comsat which is one of the names i heard of and thus buying it.I've moved on..i'm happy with my n82 now.


Added on May 17, 2008, 8:05 amSIgh..i didn't know they are like that..I was also confused by them..
AT first, i bought from lowyat.their company chop on my receipt is in mutiara damansara. but the guy who's selling me has his business card address is Carrefour USJ..


Added on May 17, 2008, 8:07 am
QUOTE(alchemilla @ May 16 2008, 03:07 AM)
haih.....sometimes it depends on ur luck getting a good phone oso....
ap or ori also same....still got qc problem...last time my customer bought a n70 zitron  set from me..send 7times warranty within 2months.....dat time selling rm1999...he almost throw tat phone on my head...haih...

TS bought from da shop call mobiland trading?omg....tat shop memang terkenal wif cheating n selling recond set lar...his shop at tesco damansara mutiara,n mine shop juz beside lar...so i know how they do business....they should help u send warranty n deal with comsat...atleast comsat ppl know them,n comsat ppl doesnt know u,juz fooling u around,do u think if a dealer walkin,their S.Center ppl dare to do da same thing?coz they might not afraid of losing 1 customer,but not 1 dealer like us,we order more than 300 units atleast per month...so ofcoz we can settle it better...so its depends

hope u can get bk ur phone asap...good luck TS!
*
Added on May 17, 2008, 8:05 amSIgh..i didn't know they are like that..I was also confused by them..
AT first, i bought from lowyat.their company chop on my receipt is in mutiara damansara. but the guy who's selling me has his business card address is Carrefour USJ..

if you finish reading it..I sold the phone away at Rm560..After like 2 months of usage..


This post has been edited by problemwithphone: May 17 2008, 08:07 AM
ky8
post May 17 2008, 12:33 PM

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they took those freebie like hp ear phone when my friend bought the hp phone there
TSproblemwithphone
post May 17 2008, 03:23 PM

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QUOTE(ky8 @ May 17 2008, 12:33 PM)
they took those freebie like hp ear phone when my friend bought the hp phone there
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not honest?
convicted_knight
post May 20 2008, 12:05 PM

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Well.. most malysian have the attitude of this... Want a porche but only willing to pay proton price... laugh.gif
I only buy AP went i'm desperately need a phone and short of cash & i only but the cheapest AP phone available... 1208 ftw.... laugh.gif
Other than that all my 6280, 9210i, 9300, & E90 are original sets...

This post has been edited by convicted_knight: May 20 2008, 12:07 PM
fluotone
post May 24 2008, 10:15 AM

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dear lyn readers, i notice if not all ap sets will have problems after some time..

I experience the same thing like this user. in 2006, my friend & i decided to buy AP phone from the same shop. after 3 months of use, both phones started giving problems, motorola=battery overheat & SE=cannot boot up..

go back to seller, he ask me to send to comsat center in lowyat which only purpose is to send the phone to maluri, then he added if i send to maluri myself would be faster.. of course everyone want fast service mah.. so i go to maluri, lucky at that time my house was actually nearby so don't have to travel so far unlike this user(all the way from malacca)

basically its all same idiots... same tricks... same problems... my advise? NEVER NEVER NEVER by AP.. lets put these companies out of business forever! better by ori set as it will last longer!

fyi im using ORI zitron n73 set for almost 1yr with no probs at all..besides the occasional firmware upgrades that is. and you all want to know what happen to my SE? 1 year ago the screen become totally white.. even tho other phone functions work fine only cant see whats happening, I go to lowyat spare part shop ask how much the screen.. because phone no more warranty ady and the guy says RM150! just the screen.. mind you! and I have to do all the changing..now my SE just lying around, totally opened up by me for cleaning purposes and also temporary paperweight till i have enough money to spend for a new lcd screen... hmmmphh...

I'm not trying to give a bad name to comsat... its just their service really sucks! like their product... like their company!.. let this serve as a reminder to all because salesman's can be sweet and cunning.. they will lick you till you buy lol tongue.gif cheers! happy trading!





franzcys
post May 24 2008, 05:47 PM

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SEi 4 lor , i bought one hp from COMSAT tim .........
cham lor zzzzzzzzzzzz sei dunno when hp will koyak.....
s7evens
post May 24 2008, 08:35 PM

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woah..poor you.!! blush.gif blush.gif


naruto_kun
post May 24 2008, 10:23 PM

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SKY?? Last time my brother bought a hp from him in carrefour subang. Really got lots of problems. He give my brother a used set...then when I told my brother lots of stuff missing and this is not a brand new set, he scold him kaw2. Always got problem one after another. Untill one day the say this SKY guy no more in carrefour oredi. Now, he is in lowyat now...This guy is very rude as well. Until my brother screw him up. Business like this should really be close down.

Haiz....nowadays people cannot do business without cheating... is it so hard to give a good service to your customer? doh.gif
mensa
post May 26 2008, 05:26 PM

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i rather pay couple of hundred more rather than having an experience like this..feel sorry to TS..most of the phone i bought is original n so far none of them having problem..even minor issue..say no to AP especially comsat
TSproblemwithphone
post Jul 8 2008, 11:38 AM

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yea, please beware of AP products.I hope you guys will be more careful when purchasing AP products.At least don't buy from SKY, the shop or COMSAT AP company.
Yan
post Jul 8 2008, 01:08 PM

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what i don't understand is, what's the diff between Ap and Nokia for e.g. ? as my understanding (correct me if i'm wrong), aren't both AP and Nokia Ori using the same internal parts ? or are we saying that AP manufacturer duplicate 100% the design and looks of the ORI ? i'm confused here. i was told last itme by shop the diff is that AP doens't pay some tax or something hence it's cheaper or was it parallel import in. something something. ?

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