any1 solve tis problem edi?
mine 2 days on n off... the line sux...
i called up maxis n they say they solve the problem edi..
ask me to reset the phone n do manual setting...
but still the same...

same here la... today still cannot..what about you?

cannot la.. i already tried with three 3G phones and all gimme sucky result..

later try again

my frenz (using postpaid) also face the issue on inactive sim appeared in the phone instead of my maxis (this happen on Monday)...when called the maxis centre, they did mentioned that some of the maxis no. (hotlink or maxis), may experience this problem and it will solved yesterday morning..so far until today, it working fine..just curious why it happen to certain no. mmm..maxis?

Well bro this is due to the network problem with all the sim cards for HLR 6 so its netwrok problem not your phone or sim so just switch off and on again but i think the engineers fix the problem already la

Now on my phone it shows the "My Maxis" logo but I am unable to call out.

Well u check if credit is stil available/exp date for hotlink
Check yr swapping yr sim card,check yr payment (any overdue)/credit limmit already reach or not)

maybe u already get barred unless u can provide me yr mobile no than i can solve it for u

i encounter such situation before but then the next day it sudenly ok d...n i cn make calls...swts

my friend had the same problem. he went to maxis centre, the staff told him that he got an older version's sim card and swapped a new one with the older sim card (with all the content copied). tat solved his "inactive sim" problem.

They give "64k" sim card or only "16k" sim card?

Mine too, i've been using my new SE G900 for several days now but suddenly today it displayed "inactive sim"...after i taked out my sim & wiped it out & put it back..i thought i was solved but there's an icon of slashed phone...it says cannot make call...i was unable to make call & send sms...i think it was my sim card coz it is too old like 7 years minimum (it was my dad's first sim card)....huhu...

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Added on July 26, 2008, 10:48 pmHey i've just call the 'magic' number our friend gave us here...maxis said it was probably caused by several possible causes :

1. Using old sim card that dont support latest telecommunication services (3g & so on). Maxis advised me to change to 128k sim card that support all current network.

2. Incomplete registration or havent register our mobile number. Maxis will block numbers that havent register.

3. It may caused by all the causes that were stated here in the forum..hehe...

(sorry for my inaccurate english)

This post has been edited by loligo: Jul 26 2008, 10:48 PM

Last time even better it says my number is not registered but i am registered.

Call hotlink support they release it said dunno why barred. They relase it for me then on the same day after 3 hrs happen again it happen twice on 2 weekends

Since This topic is about hotlink "inactive sim"

Well my case happen all of a sudden.

I turn off my phone on 07/01/2010 Thursday at about 8.30 because i was attending discussion. It ended about 10.30 and i turned on my maxis (hotlink) and it says "Inactive Sim". I repeated the ordeal of turning on and off the phone and even resorted in changing the sim to another phone and still cannot work

I called Maxis at about 10.45 and enquire whether is there network down or anything wrong with my line. According to them it says the line is active and the balance is still in there.. This is something interesting.

I tried the same thing on Friday (08/01/2009) in the morning by turning on and off. Still to no avail. During my lunch time. I rushed to Maxis centre and got my sim card replaced. I didn't realise anything as everything was normal.

I checked the balance today its left with less than RM 5. Previously before the "inactive sim" incident i still have balance more than RM 100 for my hotlink.

Checked with the hotlink Estatement and during that time my phone experienced the "inactive sim" some RM 100 have been transfered out of my hotlink.

RM 85 to (share a top up) and the rest about RM 12 to download mobile games. Checked with maxis where is the credit transfer to all they said was "our system needs 3 working days to process to check on the amount that have been transfered to"

i'm left hanging as all they could do say is "according to the system, as i am reading from the system"

What is this? Some RM 100 have been transfered out and all they said is according to the system the share a top up have been done through your phone. I asked them how is that possible when my line is inactive? How am i suppose to share a top up with another number when i can't even access to Hotlink.

any advice on where i can go about this and what i can do?

BtW on the 08/01/2010. Maxis checked my line and confirm that it was "inactive sim" when i got my new sim card on the 08/01/2010 (friday afternoon)

Anybody still has problem with this?

I sometimes have the inactive sim problem, and have to resort to restarting the phone.
Is it a phone problem or a network problem?

Hey I've been having this too once in a blue moon. Latest was 2 days ago.
when it happens, I have to shut off phone, take out sim card, blow off some dust(if any), and reinsert. Then it works again suddenly. I'm also not sure whether Maxis prob or my phone prob.

I've been having this problem too since last week, not sure if it's a phone problem or a network problem.

status can change from MY MAXIS to Inactive SIM intermittently.

This post has been edited by supercolossal: Aug 5 2010, 08:19 AM

I am getting it now
Gonna call maxis hope it just a top up issue