yesterday, suddenly from "maxis" on my phone it now says "inactive sim"

still got RM5 inside, i top-up RM10 a few days ago...

why is that???

kalau kata sim card rosak , why i can retrieved the phone numbers in the sim card?


until now still inactive sim.. 2 days already,
cannot receive or make any calls....

This post has been edited by obiwankedah: Apr 26 2008, 09:57 PM

I believe your service has been cut off by Maxis.
Try call to the service center and ask about it.

If you just top up few days ago, then it should not be inactive. call hotlink to reactivate it.
Unless u top up to wrong sim card.

my sister phone also having the same problem 2 days ago. It is because they said the registration is invalid. my advice:
call them now ( i forgot the service centre)
they'll ask u to complete the registration by go to maxis centre.
just refuse to go over there, put the blame on their data entry & ask want to speak with their manager on duty.
after 10 minutes.. walla...

Call this magic number and ask 1300 820 120

i went to the maxis centre yesterday to register my hotlink. and in few minutes the simcard was activated. and by today i could utilize my hotlink website. for your case, you need to refer to helpline and surely you'll have your problem solved. cheers~

wat hp are u using?
sometime ur simcard is inserted serong..u can try take it out and insert in back again..if not then go for maxis centre.

yeah.. it happen to my phone m600i as well...

i think the sim card broken or u have not registered ur number?

wat happen wif your M600?

is it bcos software or simcard problem?

i tried with other phone also the same..

i called maxis, they said my sim card rosak... cause they check my account is ok... registration also ok..

they say have to go at maxis center ,and pay RM10... demmmm...

how come suddently can rosak?

ada konspirasi kah???

hmmmm

if maxis centre said like tat, we nothing can oso.


u hav choices either buy new number n pay 10 bugs for getting your old number.

you still can see ur contacts number eventhough ur line has been cut off.
i think got problem with maxis.better call to check the status.

why is it with this guy, KHUZAIRY MOHD ?

U try go the center and make it? or did u activate it?

I using Motorola V3i and my phone show my sim card is "unregistered" or "No service".

So, i need put in and out the sim kad, and switch on my phone again and again to make my sim card "registered".

it should be the problem with your phone not from the simcard.

i got no problem with this
i hope ur problem can be solve

No la, i have tried many SIM card in my V3i. All ok except that hotlink SIM card

ur sim card spoiled ?

U mean me? duno leh.

it has to do with the sim chip and if the problem persists, you have to change that sim card to a new one.

Hotlink sim card will be charged Rm50 for replacement, right?

I think its RM10. Is it?

replacement for new sim card i think the charges depend on cases. but upgrading sim card costs you nothing.

now i have this problem ...darn it .. started from last nite till now ...

called maxis customer care centre and they say having network problem and call me wait 1 or 2 hrs ...damn i wan msg and call ppl ..@$##%#$@#$

i also having this problem...so i diverted all my calls from 012 to my 019 number

another way of maxis making money

I am having the same problem too, even though I am not on Hotlink but on Post-paid Maxis line. Called them and the consultant said there is engineer fixing the problem. I am having a "No service/No coverage" problem. The consultant said these problem happens to certain phone numbers only. I guess I am the unlucky one.

i can see my signal full and the 3G sign there ... but my SE phone main screen says its Inactive Sim ... i wan sms ah ... y so unlucky ... my friend no credit but his one can receive calls.... damn unfair ..haha

same here either..i'm a postpaid user. Lucky I have Celcom (probably wanna get all 3 major telecommunication networks later just in case something fails) that i have diverted all my unreachable calls from Maxis to Celcom. If there is any life and death call from my customers, I'm going to kick Maxis in the @$$ tomorrow

Same goes to me...start last nite when my phone show inactive sim.Call up the service centre n they said..gonna take around 1 to 2 days...wtf,how i gonna receive and outgoing call n sms...

wat i hear is 1 or 2 hrs wor .... if 1 or 2 days really can mati lo .. haha

I called them just now.They told me to take off my batt and simcard every 2hrs..the centre told me this problem will take 24 to 48 hrs..mati la..

sigh!!! mine too!!! once take out sim card, after less than 10mins, inactive again!!! so annoying!

Wahhhhhhhhhhh

Ok first. I damn relieved to see this post.

Hahahaha.

I thought my phone got problems!! I'm using a k618i for 6 months dy. Was thinking, tomoro wanna go Lowyat, go back to the shop who sell me, to ask them to mend.

Same lo, after 10 minutes, or even worse, 1 or 2 minutes, will show inactive sim again! Happen the whole day already. Want to cry.. Keep taking the sim in and out, clean the sim, clean the sim detector whatever, also cannot!

Anyway, I read from another source, that this problem can be connected to 3G.

So what I've tried to do is, i go to the connectivity (for Sony Ericsson), select mobile networks, then under GSM/3G networks, you select GSM only... don't select GSM and 3G..

Once you select, from inactive sim, can straight become active again (im using Maxis postpaid)... no need to even restart the phone..then can immediately send sms and call out also. Yay!

This has worked for me so far. For the last 30 mins. Hahaha. Will post again if this fails later.

Hope it helps! And hopefully, maxis will solve the problem fast!! Grrr. Want to make video calls also cannot

Btw I think they cheat la, 1 or 2 hours. Whole day already ok! Around 10 hours so far. Hm!

This post has been edited by da1gal: May 19 2008, 10:22 PM

me at seremban.. my hotlink no problem at all

This post has been edited by Scandal: May 19 2008, 10:23 PM

hmm...but i try putting my sim card in non-3G phone also inactive....sigh.....mine also postpaid...whole day d....sienz!

This post has been edited by kopking10: May 19 2008, 10:25 PM

Strange..try again, put in 3G phone, then use only GSM? CAn or not?

Mayb it goes by territory/place.. since seremban can.

Or, just keep calling maxis and disturb them lo


***edit***

Once I tried to change back to GSM and 3G option again, straight i got the "sim inactive" sign.

So then I changed back to GSM only again.... and then it's working again!

Stupid maxis. Playing with me is it???!!! Grrr

This post has been edited by da1gal: May 19 2008, 10:35 PM

ya, i'm also facing this problem since this morning, damn sienz...

yea...tried tat n manage to stay active till now, about 30mins d...hehe...smart ar!

thy should compensate for us man!!

any1 solve tis problem edi?
mine 2 days on n off... the line sux...
i called up maxis n they say they solve the problem edi..
ask me to reset the phone n do manual setting...
but still the same...

same here la... today still cannot..what about you?

cannot la.. i already tried with three 3G phones and all gimme sucky result..

later try again

my frenz (using postpaid) also face the issue on inactive sim appeared in the phone instead of my maxis (this happen on Monday)...when called the maxis centre, they did mentioned that some of the maxis no. (hotlink or maxis), may experience this problem and it will solved yesterday morning..so far until today, it working fine..just curious why it happen to certain no. mmm..maxis?

Well bro this is due to the network problem with all the sim cards for HLR 6 so its netwrok problem not your phone or sim so just switch off and on again but i think the engineers fix the problem already la

Now on my phone it shows the "My Maxis" logo but I am unable to call out.

Well u check if credit is stil available/exp date for hotlink
Check yr swapping yr sim card,check yr payment (any overdue)/credit limmit already reach or not)

maybe u already get barred unless u can provide me yr mobile no than i can solve it for u

i encounter such situation before but then the next day it sudenly ok d...n i cn make calls...swts

my friend had the same problem. he went to maxis centre, the staff told him that he got an older version's sim card and swapped a new one with the older sim card (with all the content copied). tat solved his "inactive sim" problem.

They give "64k" sim card or only "16k" sim card?

Mine too, i've been using my new SE G900 for several days now but suddenly today it displayed "inactive sim"...after i taked out my sim & wiped it out & put it back..i thought i was solved but there's an icon of slashed phone...it says cannot make call...i was unable to make call & send sms...i think it was my sim card coz it is too old like 7 years minimum (it was my dad's first sim card)....huhu...

---

Added on July 26, 2008, 10:48 pmHey i've just call the 'magic' number our friend gave us here...maxis said it was probably caused by several possible causes :

1. Using old sim card that dont support latest telecommunication services (3g & so on). Maxis advised me to change to 128k sim card that support all current network.

2. Incomplete registration or havent register our mobile number. Maxis will block numbers that havent register.

3. It may caused by all the causes that were stated here in the forum..hehe...

(sorry for my inaccurate english)

This post has been edited by loligo: Jul 26 2008, 10:48 PM

Last time even better it says my number is not registered but i am registered.

Call hotlink support they release it said dunno why barred. They relase it for me then on the same day after 3 hrs happen again it happen twice on 2 weekends

Since This topic is about hotlink "inactive sim"

Well my case happen all of a sudden.

I turn off my phone on 07/01/2010 Thursday at about 8.30 because i was attending discussion. It ended about 10.30 and i turned on my maxis (hotlink) and it says "Inactive Sim". I repeated the ordeal of turning on and off the phone and even resorted in changing the sim to another phone and still cannot work

I called Maxis at about 10.45 and enquire whether is there network down or anything wrong with my line. According to them it says the line is active and the balance is still in there.. This is something interesting.

I tried the same thing on Friday (08/01/2009) in the morning by turning on and off. Still to no avail. During my lunch time. I rushed to Maxis centre and got my sim card replaced. I didn't realise anything as everything was normal.

I checked the balance today its left with less than RM 5. Previously before the "inactive sim" incident i still have balance more than RM 100 for my hotlink.

Checked with the hotlink Estatement and during that time my phone experienced the "inactive sim" some RM 100 have been transfered out of my hotlink.

RM 85 to (share a top up) and the rest about RM 12 to download mobile games. Checked with maxis where is the credit transfer to all they said was "our system needs 3 working days to process to check on the amount that have been transfered to"

i'm left hanging as all they could do say is "according to the system, as i am reading from the system"

What is this? Some RM 100 have been transfered out and all they said is according to the system the share a top up have been done through your phone. I asked them how is that possible when my line is inactive? How am i suppose to share a top up with another number when i can't even access to Hotlink.

any advice on where i can go about this and what i can do?

BtW on the 08/01/2010. Maxis checked my line and confirm that it was "inactive sim" when i got my new sim card on the 08/01/2010 (friday afternoon)

Anybody still has problem with this?

I sometimes have the inactive sim problem, and have to resort to restarting the phone.
Is it a phone problem or a network problem?

Hey I've been having this too once in a blue moon. Latest was 2 days ago.
when it happens, I have to shut off phone, take out sim card, blow off some dust(if any), and reinsert. Then it works again suddenly. I'm also not sure whether Maxis prob or my phone prob.

I've been having this problem too since last week, not sure if it's a phone problem or a network problem.

status can change from MY MAXIS to Inactive SIM intermittently.

This post has been edited by supercolossal: Aug 5 2010, 08:19 AM

I am getting it now
Gonna call maxis hope it just a top up issue