It's like this : I bought an item from Singapore, and I TT the exact amount in SGD before 2pm yesterday at Maybank Setapak branch. Just now the seller told me he's missing SGD20. I still have the receipt I got from Maybank and the amount is correct, I've paid the RM25 fees and RM2 commision + the SGD115, so they should deduct any money from my transaction. The seller even called POSB customer service to enquire, and they said they didn't deduct any money and that Maybank did. This seller is a good friend of my friend, they did many transactions before so I'm sure he's trustworthy. This is not the first time I transfer money to POSB, but this is the first time this problem occured.

Anyone has had this happen before? Is Maybank at fault? I intend to go make some noise at Maybank on Monday if so. Anyone can give me some advice please?

hmm i think is middle agent charge, i experienced b4, i TT to china supplier USD, gone around USD 21, then i call maybank , they say it because the middle agent charge. for foreign currency, usually have to been through middle agency, example if u wan transfer in USD then maybank hav to send your request to New York agency and buy USD, the agency got charge 1. i dunno in SGD lo, but in USD is like that.

yep...had that happened to me too the money never went straight from bank to bank...and some moron out in the middle makes a nice profit for service, just like paypal is doing

I went to Maybank to ask, yea they told me the agent charged it. Apparently it was Maybank Singapore. I went to RHB bank to ask lso, they also have that agent charge.

Now I sakit kepala on how to get the SGD20 to my seller.

yup i think wht bank also same 1, agent got charge..better use paypal those if the seller got accept paypal.

yup.. TT charges.. usually u get charged on both side, sender and on the receiver's side..

err this 1 depend, some time it dint charge on receiver 1 , but the middle agent realy pain=.=