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 V-KOOL warranty Issue, Need advise

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eng98
post Apr 11 2008, 09:27 PM

Come and suX me...
*******
Senior Member
3,311 posts

Joined: Jan 2003
From: In a pee jay

QUOTE(gsdev @ Apr 11 2008, 06:19 PM)
Hi All,

I need advise regarding my V-Kool tint issue. My back windscreen V-Kool elite 70 is having corrosion issue. It is confirm a warranty issue from V-Kool HQ, P.J. I was in the morning, but they mentioned that they cannot warranty the demister lining getting damaged when removing the old tint. They want we to sign that i accept this risk.

I called Honda, and asked my service center about this and they said it is up to V-Kool but if it was personaly his car he would not sign this document. V-Kool should be responsile about this. When i bought the car it was pre-installed with V-Kool.

What to do now, do i go ahead and take the risk or not.  rclxub.gif The back tint discolour is slowly spreading.  icon_question.gif
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my bro did claim this b4... but lucky nothing happen... y they ask u to sign this agreement is becoz they do not want to compensate others damages beside they own products.... i check edi this is really they standard policy... if u dun sign den u cannot claim ler.... they actually have the equiment to take the tint out..... but all depends on TS whether they are realiable or not to u..... i think other tint also the same.... anything happen to ur demister they also won't entertain wan...

OT... 1 of the vkool staff in pj hq... are brainless.... that arsehole didn't use brain to answer customers question.... damm stupid..


QUOTE(bling*2 @ Apr 11 2008, 08:53 PM)
not worth it, if your NCB is much more. whistling.gif
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for ur info... we buy windscreen insurance or any window insurance.. it do not related with NCB which is ur car's premium insurance.. do more research b4 u tell the others....

This post has been edited by eng98: Apr 11 2008, 09:31 PM
eng98
post Apr 12 2008, 02:00 AM

Come and suX me...
*******
Senior Member
3,311 posts

Joined: Jan 2003
From: In a pee jay

QUOTE(mytrader @ Apr 11 2008, 11:08 PM)
It is not possible to remove the tint without damaging your demister . Depend on manufacturer, most demister lining are "pre-printed" onto the glass and your only option is to replace the whole glass for it.
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den how is my brother vios case? demister working correctly and non of the line got damage and all can be heated up... i see it in my eye so i believe is possible...



QUOTE(imperialrealcs @ Apr 11 2008, 11:43 PM)
windscreen insurance is for both front and back?
that means if TS bring to VKOLL to change, then te demister confirm dead?
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i not sure about back.... but normally ppl only buy front.... but i thik back also can be bought... just my assumption.. lol with money.. anything can be possible rite.. hehee



QUOTE(mytrader @ Apr 11 2008, 11:58 PM)
Correct, confirm will be destroyed during tint removal.
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its all depends on hows the workmanship was done....

anyway.. this is all how TS see in this matter.... if i'm not mistaken they will not chnage until u sign the agreement...

This post has been edited by eng98: Apr 12 2008, 02:04 AM

 

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