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> [WTA] Lost Parcel

chicaman
post Apr 9 2008, 11:22 AM, updated 18y ago

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From: Why U wana know? Status: Meditating™
I used SecureXpress to send my item to a buyer, and SecureXpress lost it, I've already fax my claim letter to them 3weeks plus ago, but till now no reply, I called them last week and they say will call me last week, or this week.

But till now i havent receive any call yet. I am frustrated already. Can I complain to Malay Mail?

This post has been edited by chicaman: Apr 9 2008, 11:23 AM
jack7155
post Apr 9 2008, 11:29 AM

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From: Pontian Johor




QUOTE(chicaman @ Apr 9 2008, 11:22 AM)
I used SecureXpress to send my item to a buyer, and SecureXpress lost it, I've already fax my claim letter to them 3weeks plus  ago, but till now no reply, I called them last week and they say will call me last week,  or this week.

But till now i havent receive any call yet. I am frustrated already. Can I complain to Malay Mail?
*
hmm.... try to call them again. if they still cant give you reply, then only complain to the mail.
chicaman
post Apr 9 2008, 11:38 AM

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Senior Member
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From: Why U wana know? Status: Meditating™
ok, i think i will give them a call later or tomorrow... cause today wednesday already.... once this friday that means already 1month i fax them the claim letter. Just a small claim and they took so long to review. Thanks Jack!

 

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