QUOTE(cucikaki @ Feb 3 2019, 02:32 PM)
If they sell of ur loan by end of the month, u get no dividend but they will earn interest.
I cancelled mine on 24/1. Call CS just now and said they just keyed in on 31/1. Why keyed in 7 days later where u can just keyed in on the same day.
Keyed into system and no action yet taken. But the CS told me in her experience usually if already keyed in, in 3 weeks will terminate, so she say just call around 25 february onwards should have cancelled by then.
But I end up rugi my dividend for february as no dividend for february since they sold my cert on 25.2.2019 but they will still calculate interest which is rm28 x 25 = rm700.
If im the bank ‘since im not gonna earn interest from u so just let u pay more interest and terminate right before month end’
Same goes to my asb disbursement. I sign the loan application and ‘the start date in the system’ showed 10.1.2013. However, money disbused to PNB on 5.2.2013. However my sister signed and the ‘start date in the system’ on 25.1.2013 (15 days) later than mine but still start date 5.2.2013.
They try to earn as much interest. BNM should have regulate this matter for ASBF the interest calc should start from the day where the ASBf would benefit the owner not the bank.
Let’s see if my loan was terminated before 28.2.2019 im gonna make complaint to bank negara.
In the first place why u key in into system on 31.1.2019 where i have submitted my termination form on 9.20am 23.1.2019.
Well, if that is the case, because of their delay i actually got full dividend for January since my installment payment date is 1st of the month. Till today no news though. I'll call again today to see what bullshit they will try to sell then I'll wait till the full month which is 7/2 before making more noise.I cancelled mine on 24/1. Call CS just now and said they just keyed in on 31/1. Why keyed in 7 days later where u can just keyed in on the same day.
Keyed into system and no action yet taken. But the CS told me in her experience usually if already keyed in, in 3 weeks will terminate, so she say just call around 25 february onwards should have cancelled by then.
But I end up rugi my dividend for february as no dividend for february since they sold my cert on 25.2.2019 but they will still calculate interest which is rm28 x 25 = rm700.
If im the bank ‘since im not gonna earn interest from u so just let u pay more interest and terminate right before month end’
Same goes to my asb disbursement. I sign the loan application and ‘the start date in the system’ showed 10.1.2013. However, money disbused to PNB on 5.2.2013. However my sister signed and the ‘start date in the system’ on 25.1.2013 (15 days) later than mine but still start date 5.2.2013.
They try to earn as much interest. BNM should have regulate this matter for ASBF the interest calc should start from the day where the ASBf would benefit the owner not the bank.
Let’s see if my loan was terminated before 28.2.2019 im gonna make complaint to bank negara.
In the first place why u key in into system on 31.1.2019 where i have submitted my termination form on 9.20am 23.1.2019.
I feel this practice is so unethical and unprofessional.
p.s. you mention you called CS. Not the branch? Could you share the number please.
Feb 4 2019, 08:37 AM

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