yes, this is what happen to most bank branches. some manager will not approve your ot claim or allowance because they want to be in top bracket for most expenses incurred by branch.

they have report in everything. most manager don't want to be in spot light for bad impression.

if processing you need to call customer for interview & confirm information. also need to do reference check.

these are very important also as to detect any fraud.

if your case is fraud case, your promotion opportunity and bonus will get affected. some have to pay back the short fall by salary deduction.