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> [wta]after sales

mzhai
post Apr 2 2008, 09:31 AM, updated 18y ago

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1 lyn forumer bought a phone from mi..
i ad stated no warranty on thread...
then when cod i also tested the phone for him n asked him to test him self...
after a few days he tell mi the phone got problem..
how a?
xixo_12
post Apr 2 2008, 12:11 PM

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no warranty??
suppose giv personal warranty laugh.gif

depend on u.. discus the thing la..

either u sell the rosak phone to buyer..
or buyer damage it..
must have one of u lie .. hmm.gif
mzhai
post Apr 2 2008, 05:34 PM

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em...its a new usa phone... juz tat here no warranty...
he says no keypad light...
but when test no such problem..
jack7155
post Apr 5 2008, 09:41 AM

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QUOTE(mzhai @ Apr 2 2008, 05:34 PM)
em...its a new usa phone... juz tat here no warranty...
he says no keypad light...
but when test no such problem..
*
so how you and the buyer wanted to settle that? do mind to tell us? maybe its only connection problem? if small problem, just settled for the buyer lar.... if big problem, try to discuss with the buyer. all thing will have a way to settle it. if you just ignore it, you'll left with a bad image by the buyer and potential future buyer....
mzhai
post Apr 5 2008, 10:38 AM

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i noe.. aiya i also dunnoe how ...

jack7155
post Apr 5 2008, 12:20 PM

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QUOTE(mzhai @ Apr 5 2008, 10:38 AM)
i noe.. aiya i also dunnoe how ...
*
so now how is the buyer said? listen and ask him how he wanted to settle it.
mzhai
post Apr 5 2008, 12:24 PM

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he ask mi how...
jack7155
post Apr 5 2008, 10:39 PM

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QUOTE(mzhai @ Apr 5 2008, 12:24 PM)
he ask mi how...
*
ok. you ask your distributor. say that the thing got problem after few hours. see how your distributor said. if he agree to do it for your buyer, then case settled. right?

 

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