For some who report this case to eBay should get mail about the Purchase Protection policy, like this. (this is Shazrin case)

Have you open the dispute yet with eBay?

Then you should contact eBay. I didn't reply to eBay because luckily I haven't pay yet.

On Jun-02-2008 you closed the dispute with ****** and reported the problem to Trust and Safety. You have stated that your concerns haven't been resolved.

eBay takes policy violations seriously. Our Trust and Safety team will review your report and take appropriate action if the seller has violated the eBay Seller Non-Performance policy.

Our actions may include:


Listing cancellation

Limits on account privileges

Account suspension

Forfeit of eBay fees on canceled listings

Selling fee schedule adjustments

Loss of Powerseller status

Referral to law enforcement

Due to privacy and legal restrictions, we can't tell you the details of any action we may take. Also, please note that these actions may not be noticeable to other members.

You can view the closed dispute at any time on the dispute console overview .

We appreciate you reporting this dispute to us.




Thank you,

eBay Trust and Safety