I managed to search for BVC in google.com and found the same site.  Yesterday, was trying to join but didn't understand as it was in malay.  This morning, I google to search and found it.  Already posted there. 

My experience, their service hasn't been good or, but I must say I had at least enjoy booking and using their resort.  I had also seen improvement over the past few years, having made several complains over teh year........ but now... I think its really going down the drain... much worse than I thought the worse of them... how to use the entitlement like that?  all go to waste.

Just wonder, what actually happen to the managing team?  how can this happen given that they are a BIG listed company?...

I had called the SG office 2 weeks ago but the auto voice meassge said that the no. not in use.  Probably the office already gone or pack up? I will try BVC website and see whether there is any update on SG office.. but my fear is, likely nothing updated.

Frankly speaking, this continue, there is no way I can clear this entitlement.  Besides, I have a problem to clear leave because I have a schedule to follow.  I can't anyhow take leave as amd when I like,  but have to plan and once someone else take it,  I may or may not be able to apply my leave at all.  So their earliest reply is very vital to  me because it will affects my schedule.. SIAN!!!  For this Dec, I had already booked my trip with travel agent fearing that they may not be able to response,  True enough, to date, I received nothing... so this is really bad for me.