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 AIRASIA, Services, Complains, & Q&A

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xwhizx
post Jan 19 2010, 10:31 PM

Getting Started
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135 posts

Joined: Jan 2010
QUOTE(Jenn77 @ Jan 19 2010, 12:14 AM)
Damn.. a few hrs ago i booked a trip to hk.. i mistakenly clicked the wrong flight time. So I went to 'manage my booking.' I successfully changed the time! BUT... they freakin charged me a whopping RM 360 just for the amendment! WTF.. I had no choice, called the customer service but it keep direct me to the online bookings. Then called my bank to cancel the flight (cant, got to deal directly with AA) so.. its an expensive lesson for me, got to live with it.
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It's normal. The ticket you bought is not refundable. It's a budget flight.
So must plan properly and make a booking as early as possible to enjoy all the low rates.

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