[quote=happyshirt,Jan 15 2010, 01:06 PM]
[quote=stimix,Jan 15 2010, 09:00 AM]
Ehhh bro, this is a well known issue dy & no point ranting if u wanna budget & no frill service.

You pay for what you get.
BTW, MAS too failed me on my recent trip to Taiwan!! Food was sxxks anyway it's free, and the plane 737-800 is narrowewr & smaller than AA X to Taipei...Sumore the seats is exactly the same dull so called black leather & the so called in-flight entertainment was a shared small monitor that propped out from the ceiling & shared by 3 rows....u u sit on the last 3 rows...just like watching a 10' screen from 12ft away!!
Cheapo and no frill is 1 thing. BUT not even doing the basic is unacceptable. change flight time many, many times OK CHEAP ma. no choice BUT change already and NEVER INFORM PASSENGER ah that is NOT a frill. That is BASIC REQUIREMENT.

I see many cases flight become earlier never inform then when pax try to check in flight already gone and AA say not their prob??

My flight changed 2, 3 times. last time no notification at all. I use online chat ask why. The Genius there copy and paste term n conditions bout flight change time to answer me. I tol him don't try to intimidate me by doing that I can read and understand English very well unlike him/her cos obvioulsy can't even understand my question which is why no notification and not can they retime flights?

Then AA agent said u can change booking to another flight.
I said if i not notified how am i supposed to change my flight?

AA Genius say please submit online feeback form. Great! just bloody Great.

As i said Cheap is 1 thing but this is not even no frill basic thing also not doing.

[/quote]

Did u put in your HP number when u book yr booking ? cos they only notify us by SMS on any changes. Anyway, it is advisable to check your booking again i.e. logging into their website , a day before depature.