guys i got a question
i just booked tickets for me and my friends...everything went smoothly, all names and details are filled in and checked and double checked before confirming the payment...i got a friend name Alice
so when the final pdf gets mailed to me everyone's name turned ok except hers which turns out Alic
i know this isn't my fault as everyone's name was right under the goinsure section b4 payment. and in the passenger details box. just the final pdf output missing one alphabet.
how can i resolve this? will air asia overlook this and refer to the passport or will they refuse her entry on the plan because of one missing E. is there anyway to make them correct it before the flight and will they charge me for their computer glitch?
hellp
AIRASIA, Services, Complains, & Q&A
Mar 23 2009, 04:28 AM
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