Mar 3 2008, 11:01 PM
QUOTE(SeLrAhC @ Mar 3 2008, 10:40 PM)
this is the first time my boss send me on a business trip on airasia to penang... previously MAS
and how disapointed i was
... here's my story
going to penang
there's 3 seats at one side, since it was a airbus320... i sat at the centre and a girl sat beside of me... i put my bag on the left seat... and before flying the stewardess said i have to put the bag onto the top compartment... ok, i passed her my bag.. and she say "sorry, later i got backache" and i was like WTF!!!! 
it is just a f***ing laptop... the girl next to me had to get up and make space for me to put the bag up how paiseh i was 
... i wonder why hire such weaklings... if there's an emergency then go help all of the passengers... i admit it is my fault for not putting it up earlier, but... 
returning to KL
when i was at the penang airport.. i walk through security as i didnt know it was for exit only...
the police women there were chatting away... lol.. 
and no1 cared... lol... if it was in the states... the whole airport will be closed
i threw two unopnened water bottles into the trash can upon going into the departure hall.... as liquids are not allowed...
upon waiting there was an announcement that there's a delay in the flight... a whole freaking 1 hour..
!!! .. all the shops were closed... as it was already 11... so i just continue listening to my mp3s... suddenly the steward opened the departure door but didnt allow anyone to enter... all the passengers, except me and a few stood up and formed a line... no1 from airasia said anything to guide us... they were made to stand there in the queue for 50 minutes!!!! lucky i am a layback person, so i sat as i saw the horror in the people's faces all exhausted and tired including foreign tourist and expatriates!!!!!!!!!! old grannies!!! toddlers!!!! an old lady and her wheelchaired husband (white) where made to wait as well... 
an old couple was too tired went to the airasia staff and asked for water.... they were directed to the customs/police... and u know what they did? they took the water i threw earlier and gave them... lol... what a joke... i can still even see my name there... hahahhaahahaa
when we were on board the plane... some malay kids ordered food... and after finishing the stewardess cleared their containers from the back without telling them... and while she did it... one of the kids banged her hand and the leftover soup spilled on the kid's clothes... instead of the steward appologizing the kids had to... and she didnt even say a word... that enraged me ...
after the delay i arrived in LCCT at 1 am... and i had to pay a surcharge since it has passed midnight... what a waste of my $$$... i might as well use that surcharge to get a tic in MAS...
however what made me cool down was a worn up booklet printed by airasia with PRIDE educating people bout breast cancer. i asked for an extra but it was the only 1 left in the plane... i left it there for the next passenger to read.... that's the only good experience i had about airasia...
upon returning i tried emailing airasia to complain but guess what... they dont even have a email for customer service.. and instead what i got..
http://www.topix.com/forum/world/philippin...U6D60JNTC7UIV6V
SHAME SHAME SHAME.... so please share ur good or bad experience using airasia... for me.. i wont ever be on airasia unless i need to... i cant believe i can even find a more retarded airline that eva air...
yup, had bad experience with AA too. i jus booked a MAS ticket, 100 more expensive than AA but i think i can get a better service, punctuality, food and most importantly, comfortable seats. my gf had the same case as urs too...they asked her to go in asap and when she went in, she got 1 hr before the flight, they inform her that the flight delayed.and how disapointed i was
... here's my storygoing to penang
there's 3 seats at one side, since it was a airbus320... i sat at the centre and a girl sat beside of me... i put my bag on the left seat... and before flying the stewardess said i have to put the bag onto the top compartment... ok, i passed her my bag.. and she say "sorry, later i got backache" and i was like WTF!!!!
it is just a f***ing laptop... the girl next to me had to get up and make space for me to put the bag up how paiseh i was ... i wonder why hire such weaklings... if there's an emergency then go help all of the passengers... i admit it is my fault for not putting it up earlier, but... returning to KL
when i was at the penang airport.. i walk through security as i didnt know it was for exit only...
the police women there were chatting away... lol.. and no1 cared... lol... if it was in the states... the whole airport will be closed i threw two unopnened water bottles into the trash can upon going into the departure hall.... as liquids are not allowed...
upon waiting there was an announcement that there's a delay in the flight... a whole freaking 1 hour..
!!! .. all the shops were closed... as it was already 11... so i just continue listening to my mp3s... suddenly the steward opened the departure door but didnt allow anyone to enter... all the passengers, except me and a few stood up and formed a line... no1 from airasia said anything to guide us... they were made to stand there in the queue for 50 minutes!!!! lucky i am a layback person, so i sat as i saw the horror in the people's faces all exhausted and tired including foreign tourist and expatriates!!!!!!!!!! old grannies!!! toddlers!!!! an old lady and her wheelchaired husband (white) where made to wait as well... an old couple was too tired went to the airasia staff and asked for water.... they were directed to the customs/police... and u know what they did? they took the water i threw earlier and gave them... lol... what a joke... i can still even see my name there... hahahhaahahaa
when we were on board the plane... some malay kids ordered food... and after finishing the stewardess cleared their containers from the back without telling them... and while she did it... one of the kids banged her hand and the leftover soup spilled on the kid's clothes... instead of the steward appologizing the kids had to... and she didnt even say a word... that enraged me
... after the delay i arrived in LCCT at 1 am... and i had to pay a surcharge since it has passed midnight... what a waste of my $$$... i might as well use that surcharge to get a tic in MAS...
however what made me cool down was a worn up booklet printed by airasia with PRIDE educating people bout breast cancer. i asked for an extra but it was the only 1 left in the plane... i left it there for the next passenger to read.... that's the only good experience i had about airasia...
upon returning i tried emailing airasia to complain but guess what... they dont even have a email for customer service.. and instead what i got..
http://www.topix.com/forum/world/philippin...U6D60JNTC7UIV6V
SHAME SHAME SHAME.... so please share ur good or bad experience using airasia... for me.. i wont ever be on airasia unless i need to... i cant believe i can even find a more retarded airline that eva air...
i had this bad experience 2 yrs ago, and same case as u, there is no cs email. i think if they had tat, they have to hire someone jus to check the complaints cos 70% complaints and at the same time, their ticket is not tat cheap either unless u book few months before.
mas served boxed food but u don take the flight to eat, right? to me, mas did a good job la......at least more professionally rather than the malaysian attitude AA. so, sometimes u jus have to spend more
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