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AIRASIA, Services, Complains, & Q&A
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myjunk
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Jan 23 2010, 09:11 PM
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Has anyone suffered this? I tried to do my booking and when went to payment, it seems like it went through but then when it re-directed to AirAsia, it timed out and give me an error Page.
Now I'm stucked with 5x transactions and my bank says they are unable to do anything.
Would appreciate some comments if you have.
Mods : If this is in the wrong section, please re-locate. I'm not sure where to post it actually.
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myjunk
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Jan 24 2010, 09:03 AM
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[Mods] Thanks for relocating it.
I called up airasia, after 40mins, only I got to a human being. Then they tell me that they can't do anything since I booked their "go-holiday".
So, now I'm calling them up once again.
Thanks peppermilk, I'm at least hopeful that it will be rectified.
I'm on hold for 36mins w/ go-holiday now.
Added on January 24, 2010, 9:27 amHmm.. the conversation w/ the Call Staff went well. (after waiting for 56mins and talked to her for 2mins) and they say that they CONFIRMED only 1 booking and the rest are either being auto-reversed or they will do a manual reverse. Will let me know 48hours later.
This post has been edited by myjunk: Jan 24 2010, 09:27 AM
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