FYI, i just called and confirmed with AirAsia... they didn't provide any alternative plans for those would prefer on the cancellation due to Bangkok's situation still remains unknown. The only option that they have is postpone my flight, and this subjected for administration fee cost RM160 (not sure its per flight/ per person). Refund only available on the airport tax (subjected for process fee), but not on the fuel surcharge and administration fee
I do understand, it's not fair to judge BKK not safe for travel - but most of us (who cancel it) just didn't wants to take any risk at all. This is just a 2 cents information to all who wants to cancel their flight with air asia... Cheers
AIRASIA, Services, Complains, & Q&A
Sep 9 2008, 09:22 AM
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