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 AIRASIA, Services, Complains, & Q&A

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fawnie
post Apr 16 2009, 01:28 PM

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I was on an AA flight to bali recently. Being excited over the trip n my new digital camera, i was taking pics n videos on the flight. As part of my video, the airstewardness saw me taking video of her. She scoulded me harshly and told me to delete my video. In fright, i did as she told. as she went on scoulding me saying its disrespectful on her n insist to check my camera to make sure i hv deleted.
Thinking back now, I felt so victimized over the incident and friends have advised me that I can make a official complaint abt her. There was no written or unwritten rule you are not allowed to take pics and videos on board and she could have been more pleasant to tell me she didnt like me taking videos. It was quite embarassing also for me coz other passengers heard her scoulding and telling me off rudely. What customer service she has! Then to add salt to my wounded ego, as we are disembarking, another passenger at the exit took photos of her and another stewardness openly in front of all passengers and he wasnt scoulded. What a bummer!!!
fawnie
post Apr 16 2009, 02:33 PM

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Thanks guys for the encouragement.

Yes, it dawned on me that i might be wrong to video her when she scoulded me thats why i quickly deleted it as per her request and didnt dare speak up. It was almost like she bullied me into erasing it. I was sitting right at the front so she could see what i was doing and hentam me nicely. But having said that i wasnt video her specifically or entirely, she was a only part of the video. sad.gif
fawnie
post Jan 28 2010, 02:04 PM

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Hi Cas,

U could have got the same stewardess or crew I got when I flew to Bali laz year. Read my earlier post here. People tend to give excuses for them just bcoz we are flying budget and paying cheap fares. But it is simply a case of lack of training and poor professionalism shown by AA. Thats why, going from experience, I still prefer to fly MAS if I can get good fare.

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