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 AIRASIA, Services, Complains, & Q&A

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DrezzUp
post Jan 15 2009, 11:53 AM

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QUOTE(kopitiam @ Jan 11 2009, 04:33 PM)
just use internet banking, like maybank2u.com. i think other banks are supported also icon_rolleyes.gif


Added on January 11, 2009, 3:34 pm
i always buy insurance when flying on a plane... u will never know when is your turn ph34r.gif
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I will always buy my Travel Insurance via an agent. Nvr buy via AA website even though it says Comprehensive.Not really if you make comparison (AA AIG and direct AIG tvl insurance). Secondly, when it comes to claim , you actually know yr agent. Thridly, if you postpone yr flight , you can postpone yr tvl insurance if you buy fr an agent but it will be forfeited if you buy via AA online whenyou reschedule yr flight.So got to buy again. Cost more.


Added on January 15, 2009, 11:58 am
QUOTE(pucman @ Jan 13 2009, 03:03 PM)
who no direct xiamen flight ?
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AA use to fly from BKK to Xiamen .And dunno why they stop operating to Xiamen early last year.

This post has been edited by DrezzUp: Jan 15 2009, 11:58 AM
DrezzUp
post Jan 15 2009, 02:10 PM

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QUOTE(pucman @ Jan 15 2009, 01:11 PM)
What I mean is "DIRECT" flight.

Not indirect flight from KL -> bangkok -> xiamen.

They promised a direct flight 2 years back, and now it is gone ?  mad.gif
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Is either u take MAS or Xiamen airline from KL. I think one week 3x


Added on January 15, 2009, 2:30 pmWanna share the recent experience that I had while coming back from Hangzhou with Air Asia flight. Is abt the exchange rate from CNY to RM.

Bought a cup of HOT MILO @ RM4.00 = CNY8.00 after the conversion base on 0.5 as per the AA steward. Wanted to used all my CNY therefore I gave CNY20 n I shud be getting back my change of CNY12 or RM6.00. However the stewardess insist that my change is only RM4.00 reason being she made it to round figure for CNY8.00 to CNY CNY10 cos they are afraid that they dun have small lose change . And I told her I would agree to bring it to round figure should the item cost CNY9.70 or even CNY9.50 but to bring it to round figure from CNY8.00 - CNY10.00, there was a CNY2.00 differences. And if it is a round figure of CNY10 then I shud have my return of CNY10 or RM5.00 (base on 0.5 exchange rate) but I have to argued with her that she was wrong. Later she used a calculator to show me the exchange rate n I was right that I should be getting my RM6.00 n not RM4.00. She sort of didn't believe what she has calculated. In fact before I make my argument, I actually double check with another stewardess to get my figure right.

She even told me she was taught to bring it to round figure.Finally that stewardess gave in as she could not prove to me how she gets RM4.00 and gave me back my short change of RM2.00 unhappily without apology.

So AA passengers, know your calculation when there's an exchange rate involved. Wonder how much of little revenue has she made for AA or short change she has given to passengers. And she needs to learn how to admit a mistake and apologise before serving passenger on board.

This post has been edited by DrezzUp: Jan 15 2009, 02:30 PM
DrezzUp
post Feb 10 2009, 12:36 PM

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QUOTE(leyley @ Feb 10 2009, 01:29 PM)
Anyone know my question?

If i buy a ONE WAY TICKET HK-KL...how do i get to boarding pass? because i see in airasia website there is no sales counter in HK...becos im going im going from KL-SHENZHEN then SHENZHEN by train to HK...then airasia HK-KL...so where do i collect my HK passes? Or i just go into HK airport and tell them them the itinerary number i can board the flight to KL? Anyone can explain it?
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Is ticketless for all AA flight. U will only get a boarding pass when u check in at the airport. And passposrt is a must for yr check in and VISA for Shenzhen

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