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AIRASIA, Services, Complains, & Q&A
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stimix
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Mar 8 2010, 09:15 AM
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Dunno
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AA 15kg policy since Early last year is 15KG for unlimited luggages. If u hv 5 & all weighted <15kg..They will allowed all-in.
Well I'm not sure whether they changed the rules bcos AA is also famous to changing rules & terms evry few mths..
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stimix
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Mar 17 2010, 02:49 PM
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Dunno
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Use their chat line-lah
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stimix
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Mar 17 2010, 03:02 PM
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Dunno
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Yes. I have use them during the recent AA sales..The line jammed up & i was at my last end of paying using CC & proxy error. Worried, I login the nxt day & chat wth them. they assure me my Crd is not charged & If there is they will honour the refund...
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stimix
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Mar 17 2010, 09:23 PM
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Dunno
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Itu semuak Tony's ideas..
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stimix
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Mar 18 2010, 10:02 AM
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Dunno
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Wow..Air Asia did it again....bravo man...now almost monthly new fees..In Tony memang pandai liao..
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stimix
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Mar 18 2010, 01:55 PM
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Dunno
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You hv to login 1st. Goto My flight>manage my booking> Login
& thereafter below the manage my booking u can see 'Live Help"
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stimix
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Mar 19 2010, 09:07 PM
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Dunno
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The airport ppl will not stop you from bringing in but try to hide from AA staff-lah bcos they also selling drinking water.
No idea on online check-in belum try lagi
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stimix
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Mar 21 2010, 09:53 PM
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Dunno
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Using the chatline is faster...just open the chat line & wait for they respond from any of their free CS.
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stimix
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Mar 23 2010, 12:36 PM
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Dunno
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Well I dun buy but Tony very smart hor...put that as last option & you need to click no/cancel instead of Yes for not wanting.
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stimix
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Mar 23 2010, 12:59 PM
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Dunno
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The insurance is automatically charge until the 2nd last stage where u need to click no/cancel otherwise it will be charged. I dun buy those things. except the food & 1 bagage.
The chatline is OK for me 2 wks ago..I fill in the form/email & etc & waited fro ~ 15min b4 receiving respond from one of their CS
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stimix
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Mar 23 2010, 02:21 PM
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Dunno
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The last I used them it's 15kg for the total of all bags..So i walloped all 2 baggages which not even 13kg.. nice...
Yeah try to call them (Which is almost impossible..otherwise try the so called new premium hotline) or use the chatline..faster but sometime you also hv to wait till they respond..can be 15-30min times..or more?
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stimix
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Mar 23 2010, 03:06 PM
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Dunno
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Walao eh u pindah rumahkah? I already complain when my GF packed unnecessary stuff...learn to travel light & just pack enough cloths for the duration..Go there & buy more souvenir Tees & etc..
On Avg, 1 big 45Ltr lugage max only 7-8Kg...why so heavy? u bring cooking utensil, gas stove & etc kah? 15KG is more than enough liao--ehhh for 2 actually!
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stimix
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Mar 25 2010, 07:03 PM
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Dunno
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Go & kacau them by opening a chatline & ask for earlier flight...You lost precious few hours if u accept..Go & ask for earlier flight. This is the time you take opportunity getting early flight.
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stimix
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Mar 26 2010, 11:10 AM
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Dunno
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GF same meaning-lah...wanted her to be as young & romatic as ever..haha
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stimix
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Mar 26 2010, 01:53 PM
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Dunno
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Ehhh why buying from Taiwan? So far the prices there worst than in Malaysia...except their food.
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stimix
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Mar 26 2010, 03:05 PM
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Dunno
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Air Asia really siao liao...those on transit flioght will sure complain kaw-kaw!
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stimix
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Mar 28 2010, 09:50 PM
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Dunno
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Check their website. There is a list of all their fees. Cancel no need any charges..Just dun turn up during the flight can liao
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stimix
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Mar 29 2010, 07:12 AM
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Dunno
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Yes you can request for changes of flight if ot's their mistake of consolidating flight schedules. Lotsa members here tried that successfully inc me.
However the rM200 voucher is only for those really kena flight delays & not rescheuled flight lah.
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stimix
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Mar 29 2010, 02:37 PM
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Dunno
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Yes.But I heard they stop issuing that too..(Well not sure..)
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stimix
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Mar 29 2010, 07:37 PM
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Dunno
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Walao...U manage to get thru th line..not bad..& tnx for the latest info..
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