The typical answer to your question is 'Seller is too busy to handle your personal request', 'Seller needs to do lots of more important things', 'Seller has other business to manage', 'Seller is not the post office, so figure out yourself', 'Pos Laju sucks, once and for all'.

Pick one that you like most.

i come here to complain bout davis too
I really don like his attitude.. i called him last time when i bought my philips IEM and i asked him whether he sent it or not.. he like not happy and gave me lansi type answer in the phone...
last month i bought a victorinox knife from him and whenever i ask bout my order, he lansi again..   never explain clearly why delay