Just sharing my experience...

If possible, avoid Fedex at any cost for any international shipments (import or export)

1. Shitty customer service
2. Stupid policy
3. Long customs delays, and in certain cases very tedious procedure
4. Overcharge of tax/duty
5. Delivery tendered to 3rd party if they don't have branch in your area, in other means, there will be additional delay.

I believe I'm not the only one experiencing this. The same case has been occurring everywhere even in many other countries.

Another case was with UPS. Last time I ordered a camera/video camera tripod and seller shipped by UPS. As we all know, camera stuffs are non-taxable items and they still insisting on charging me of import tax (and I had no choice but to pay).

For local shipments I blacklist Nationwide Express for unnecessary long delay (about 3-5 working days). This occured more than 3 times. Express my ass! I might as well use Pos Laju and pay cheaper rate!

My blacklists:
international shipments - Fedex, UPS
domestic shipments - Nationwide Express

This post has been edited by soulfly: Jun 30 2012, 01:29 PM