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Prepaid Cards BigPay (with Mobile Application) V1, Prepaid MasterCard - CashBack & BigPoint
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yorae9
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 Dec 22 2014, 10:25 AM
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Getting Started
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QUOTE(kuai_chai @ Dec 21 2014, 11:35 PM) RM16 processing fees? wait, u mean, the new big card no longer let us pay the processing fee for FREE? i just tried to book aa using big card, the processing fee is still 0.00 though...  are you using old Big card to buy ticket? May be can try using new Big card for booking. There are big points for each passenger. |
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yorae9
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Dec 30 2014, 10:32 PM
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Getting Started
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QUOTE(kenlui @ Dec 30 2014, 07:19 PM) My old card has been cancelled. And have not receive the new card either. How did u manage to use the old card? I have received new card on 22dec2014. I doubt you might need email & request from askbig.prepaid@tunemoney.com  |
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yorae9
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Feb 6 2015, 06:20 PM
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Getting Started
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I have try BIG Mastercard & processing fee still apply when purchase flight.
But this card ezpay got no processing fee when purchase flight.
Anyone know what else cons side for this card? Thinking to change it to this card.
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yorae9
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Apr 23 2015, 08:28 PM
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Getting Started
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anyone try cancel this card & get the refund?
It seem they not doing what they promise!!!
I request for cancellation of card at 6 March. They promise me cheque will send to my address after 30 working days. Today I ask why I still not yet get the cheque.
They say need check with Finance Department, and will call back to me.
but never get back to me in the end.
I have try called 3 times today, all never call back.
what a scam company
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yorae9
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Apr 28 2015, 07:34 PM
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Getting Started
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QUOTE(sms2u @ Apr 28 2015, 01:42 PM) Their service is bad and totally no acceptable. You may send email to them to make a complaint and consider to cc to bank negara if need to . well...I decide to reactivate back my account since they not yet refund me. To my suprise, they activate it within few minutes after I call them  |
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yorae9
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May 17 2015, 08:12 PM
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Getting Started
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QUOTE(kenlui @ May 17 2015, 07:01 PM) I have not even receive the new Mastercard yet. Called them early this year and now it's May ady no sign of the card at all. Have about RM50+ bucks inside, kinda lazy to call them. No point getting the card as there is no diff using other credit card. well, they refund mine after I called 3 rounds to them. but it need to wait 60 days.  |
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yorae9
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Jun 19 2015, 11:26 AM
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Getting Started
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QUOTE(sms2u @ Jun 19 2015, 10:26 AM) What excuse they give to u to wait 60 days for refund? U can write a formal email to them and cc to bank negara ( bnmtelelink@bnm.gov.my ). Tell them if no immediate action taken, u will complaint to bank negara they agree to refund me, but required 60 days for processing. Is that normal?  |
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