Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsPrepaid Cards BigPay (with Mobile Application) V1, Prepaid MasterCard - CashBack & BigPoint
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 Jun 9 2018, 04:49 PM
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#1
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Junior Member
301 posts Joined: Oct 2005  
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anyone have problem receiving their card?
applied 1+ week plus and still havent receive my card app status show already delivered try calling but line always busy or no one pick up message on FB and havent replied yet. |
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Jun 11 2018, 12:26 PM
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#2
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Junior Member
301 posts Joined: Oct 2005
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QUOTE(stranger88 @ Jun 9 2018, 04:52 PM) please check ur mailbox, they using Citylink, and citylink just drop it to mailbox only. Checked mailbox everyday. Also dont have. Try calling Citylink useless. No one picks up. Try using their website tracking also results into error. Im gonna just ask Big to reissue a new card for me. |
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Jun 11 2018, 02:51 PM
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#3
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Junior Member
301 posts Joined: Oct 2005
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QUOTE(skty @ Jun 11 2018, 01:23 PM) hope u don't face the same problem with me. I called Citylink earlier already. From HQ to logistics to the PJ branch. They claimed they have delivered but I didnt not receive in my mailbox despite daily check. Im gonna deemed it as missing.waited for nearly one month for the replacement card. most important of all, you need to make sure they have START print your new replacement card. many time I call up and they told me they will request for replacement card but at the end they waited to see the original card got send to you or not. THEY CHEATED Trying to get in touch with BigPay over phone or FB is a freakin hassle. Just want to ask to reissue replacement card is a freakin mess. Ask them over FB to call me back also cant do. |
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