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Prepaid Cards BigPay (with Mobile Application) V1, Prepaid MasterCard - CashBack & BigPoint
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psiloveu
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Jul 5 2018, 08:47 AM
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QUOTE(ooshaolinoo @ Jul 5 2018, 08:21 AM) For those who have problem with auto debit on insurance premium(mine is prudential), BigPay facebook support has check my case and informed me that the transaction was blocked due to it happen without PIN. They are still checking whether there is a way for the customer to charge these type of transactions.(we use credit card form to authorise the transaction) I do have another AIA premium due coming 2-3 days which for this AIA premium, I register the credit card from AIA website and it authenticates using PIN already. Shall see and update in these few days. For now, I have paid my prudential premium manually from their website. Same happened to my PRU autodebit but it is not problem past two three months. It is weird to hear that "no PIN caused blocked"
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psiloveu
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Jul 5 2018, 09:13 AM
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QUOTE(ooshaolinoo @ Jul 5 2018, 09:00 AM) I guessed it is much safer in that sense? Probably some of the users got dispute cases? But my other insurance autodebit.......Allianz, GE no problem with autodebit by Bigpay, all insurance companies just request card number and expiry date when I applied autodebit. QUOTE(mamamia @ Jul 5 2018, 09:03 AM) So, we can’t use BigPay for autodebit transaction anymore? I rmb you said GE autodebit is ok this month? So, is Prudential problem or BigPay limitation? BigPayJonathan, can you assist on this? My Prudential autodebit just sign up ytd, next due date is early next month. Yes, same day transaction (2 Jul)......my GE autodebit was okay at 848AM but PRU autodebit was failed at 349pm.
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psiloveu
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Jul 6 2018, 11:12 AM
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QUOTE(JuneResources @ Jul 5 2018, 11:15 PM) Can I use the BigPay card to pay the Life insurance such as Allianz, Zurich, Etiqa and so on? Is it bigpay can accept Auto debit payment to utility bill such as TM? So far I have registered autodebit for my GE, Allianz and PRU insurance for months, ok. But only this month, my PRU cannot go through the autodebit.
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psiloveu
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Jul 6 2018, 03:34 PM
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QUOTE(tan_aniki @ Jul 6 2018, 03:26 PM) If you don't dare to try please don't call CS to confirm, later they monitor this and everyone who play this game can't get it. Agreed........sometimes too much info shared here end up with "Kang Tao" no more....... HLB slashed the ATM withdrawal limit
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psiloveu
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Jul 7 2018, 08:42 AM
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QUOTE(thlo87 @ Jul 7 2018, 01:50 AM) When is bigpay terminal time ? No sure, but once top up, u can see the transaction is already in your Hong leong connect record.
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psiloveu
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Jul 7 2018, 11:50 AM
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QUOTE(tan_aniki @ Jul 7 2018, 11:41 AM) Did you all got Big points topping with HLB this morning? Seems like the system up again but I can't see the top up points… Yes, my first top up at 6am already appear in the app.
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psiloveu
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Jul 9 2018, 03:43 PM
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QUOTE(Barricade @ Jul 9 2018, 03:40 PM) How you all know what max you can withdraw? Trial and error? If you put more than 3500 it will come out error message? U need to trial and error.....also to bear the risk of money deducted and no cash dispensed.....need to wait 7-8 working days to "reverse"
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psiloveu
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Jul 10 2018, 11:34 AM
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QUOTE(stargate8 @ Jul 10 2018, 11:26 AM) just got message from their fb team, airasia big loyalty server was down on sat 7thjuly so we have to wait for few days more so far my 7 Jul top up's points is already up. All current transaction points is almost 98% up to date, even yesterday's purchase at Expedia and AA already in the system.
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psiloveu
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Jul 10 2018, 11:55 AM
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QUOTE(stargate8 @ Jul 10 2018, 11:37 AM) have u check the total amount of points? does it tally with all the transaction points Yes, i do have a excel spreadsheet to calculate all transactions.
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psiloveu
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Jul 10 2018, 05:16 PM
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QUOTE(shirley_andy @ Jul 10 2018, 05:14 PM) just out of curiosity, why split your topup into 9 separate times?  for the PBB weekly cash back.......8X RM60, cash back 50
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psiloveu
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Jul 10 2018, 09:30 PM
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QUOTE(Barricade @ Jul 10 2018, 09:20 PM) Tried 2.5k at my area HLB also cannot. Slip says ATM limit Anyone tried maybank ATM? What’s the max? Same bank even different areas, ATM limit will be different U just need to trial and error. U must bear the risk to get your account banned.
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psiloveu
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Jul 11 2018, 12:06 PM
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QUOTE(paogeh @ Jul 11 2018, 11:31 AM) Tried PETRON at Juru,BM last night failed ......tried a few time at Kiosk + counter inside ===ALL FAILED .... this is really frustrating .....wasted so much time. In the end, i have to use other spare credit cards .... !! Do u have min 200 in the account when u swipe at fuel pump area?
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psiloveu
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Jul 11 2018, 12:28 PM
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QUOTE(BigPayJonathan @ Jul 11 2018, 10:09 AM) Yeah, as said earlier... BIG Loyalty was down over the weekend, and there were some weird issues following that. Anyone who's encountered issues with BIG Points, should be fixed by the end of the week. Just experienced another autodebit failed for my insurance premium ....... Allianz. There is no issue with autodebit past two months, but this month already failed Prudential and Allianz, please help us to rectify this.
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psiloveu
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Jul 11 2018, 04:20 PM
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QUOTE(Barricade @ Jul 11 2018, 04:10 PM) Have you encounter amount deduct from bigpay and no cash come out? If yes, did bigpay refund the amount back to you? i encountered this scenario (atm withdrawal, amount deducted but app shown transaction failed) twice past few months.......need to wait 7-8 working days only the money will release back to bigpay account
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psiloveu
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Jul 12 2018, 09:26 AM
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QUOTE(wjchay @ Jul 12 2018, 09:13 AM) THis is weird. I bought 3 MH tickets totalling RM1812 on 9 Jul. Transaction posted in BP app RM1812 pending. Today 12 July, I see 3 transactions replacing the RM1812 transaction: 9 Jul RM604 Settled 12 Jul RM604 Settled 12 Jul RM604 Settled Some airlines are practicing this type of payment charging method, quite common for full services airlines.
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psiloveu
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Jul 12 2018, 02:02 PM
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QUOTE(ClarenceT @ Jul 12 2018, 01:51 PM) I am worried Mastercard or the banks will force BP to amend MCC. Similar to Bitcoin transactions. it's matter of time only, sooner or later the game play will change.
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psiloveu
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Jul 13 2018, 09:33 AM
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QUOTE(coo|dude @ Jul 13 2018, 09:28 AM) how to change the default CC to be used for the top ups? I have 3 CC linked on the bigPay app, but I can't seem to choose the default one that I would like to use every time. It seems to be "defaulted" to the first CC that was added. U go to "setting", click "top up source", choose the card nmber want to be "default"......it will show "make default" and "delete this card".
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psiloveu
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Jul 13 2018, 04:00 PM
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QUOTE(paogeh @ Jul 13 2018, 03:57 PM) Can use BigpAY TO reloAD Touch N go ? How ? Thanks Find the petrol station which can reload Touch N Go with cc or Plus office. https://forum.lowyat.net/topic/3757650This post has been edited by psiloveu: Jul 13 2018, 04:01 PM
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psiloveu
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Jul 13 2018, 04:11 PM
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QUOTE(paogeh @ Jul 13 2018, 04:07 PM) Seems like from Tounc N Go thread.... not many places taKE credit cards even in KL .... I'm from penang , i should be grateful to be able to reload with cash without fee ..... Possible to do reload ONLINE ? cant seems to find any info/link ..... why not BP add the option for Touch N go ? If not mistaken, reload Touch n Go at CIMB ATM is FOC.
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psiloveu
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Jul 16 2018, 02:17 PM
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QUOTE(peri peri @ Jul 16 2018, 01:57 PM) with all the current free CB for online from various banks recently, my top up quite huge, and i try not to trigger the withdrawal too frequent. Thinking to get another card to spread off no one will know the "specific numbers" which will trigger the mechanism. to be safe, use it frequently will help.
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