I'd prefer if this statement is stated as a quote with link to a verifiable official announcement.

Currently it is written as if an official representative of BigPay wrote it and post it here which it is not. Lots of folks here reads this thread now and official statement such as these need to be posted responsibly and with accountability. Unless of course mamamia is willing to take accountability and consequences for any inaccuracies related to this post.

I'll caution @mamamia this time, next time such posts from anyone else lacking 'a verifiable reliable source' will be removed without any prejudice. I will update the main page on this subject as well.

This post has been edited by hye: Jun 22 2018, 10:56 PM

I am not against sharing of experiences of personal nature. You can quote but do it correctly.

However, this involves BigPay and without verifiable info, anyone can claim anything. More so as this involve a financial institution where credibility is of utmost priority.

With regards to @jack2 statement, I believe readers are mature enough to detect rubbish statements and believe it directly. If anyone disregard accountability (even to extent humouring it) as a virtue then it is a shame and reflects upon that individual's integrity.

This post has been edited by hye: Jun 22 2018, 09:36 PM

Are you sure all your expenses have appeared in the app? Made comparisons to your "actual" expenses (online, paper trail, etc?)
Recently I performed a purchase, money deducted right away but the transaction did not appear until 3-4 days later.

Yes.. There a possibility the app balance may not tally in such cases. Take this opportunity for readers to voice out this concern to Bigpay as they have been slow to keep up with customer growth vs app stability. Lodge a report with the financial regulator please someone.

Keyword here is that the terminal detects your card as a prepaid card as it reads the primary account number (PAN).
Same reason is you were to use Malaysian credit card (e.g Citibank) in Singapore to attempt EZPayment, the SG terminal will recognise your card as MY in original thus the EZPayment facility will automatically not be accepted.

In an EZPayment transaction, the bank will make full payment to the merchant sans the relevant fees incurred of the service/item purchased. Thus the merchant is "fully paid" while the bank bears the risk of customer default and collects every month. Contrary to what cc users may think that the merchant receive their payments from the bank on a staggered basis as the instalment progresses is false.

So ... understanding this, very very low probability BigPay (and card terminals) allows instalment being the nature of this card product is "PREPAID".

BTW ... you are already charging BP via credit card then just use that cc for instalment then right ? Why is the intention to use BigPay where your cc on hand can already do instalment ?

Note : I am not advocating excessive EzPayment sign ups as it is a potential financial trap.

Members

Recently member @boonhan requested sharing of referral code which was replied to discreetly by a member here. I'd to remind everyone that referral code exchanges are sternly disallowed here and this applies both to the requester and giver.

Appreciate if this is keep in check and ceased immediately. Subsequent violations will be dealt with from now on.

This post has been edited by hye: Jun 25 2018, 03:58 PM

Announcement

Members may not have noticed this but this section has been renamed to include prepaid cards products (prepaid products recognised by BNM only will be allowed here) from here on. There's also the ability to add "Prepaid cards" tag as well.

Section is now called "Credit Cards, Debit Cards, Prepaid Cards and Loyalty Cards"

Appreciate if @fairylord can do the honor of updating the tag for this thread discussion appropriately. Thanks to everyone for making this thread lively. (in a good way )

This post has been edited by hye: Jun 25 2018, 05:08 PM

Keep to topic please. This is not BOOST.

This post has been edited by hye: Jun 25 2018, 09:30 PM

To all members

Will be expanding the prohibition of referral codes exchanges across all threads in the cc section. Members participating in the exchanges will be effectively closely monitored for further violations and application of immediate consequence management.

Won't tolerate this further.

This post has been edited by hye: Jun 27 2018, 11:26 AM

You may PM individual members and such is done discreetly.
But if requests and/or exchanges is done openly through the threads, I won't allow it.

I have begun to apply consequence management to members given yesterday's warning went unheeded and a repeat of such occurred today. Thus I will not entertain any excuses for violators as sufficient warning has been given.

One more thing, I encourage anyone interested to apply in opening a Boost thread for in-depth discussion on the services in that thread. Please cease any discussions on Boost in this thread from 12pm today, thank you.

This post has been edited by hye: Jun 27 2018, 11:40 AM

Last reminder to everyone that this is not Boost thread. This will be the last reminder.

Thanks for bringing this up.
I leave it to the BP rep to introduce a way so that his credentials as BP rep that is consistently verifible. Until then, members are advised to exercise caution when discussing matters pertaining to BP. More so, under no circumstances to disclose personal details.

Discussions moving very fast now with the rep from BigPay coming in every now and then. An interesting development as there's an avenue for feedback. Which is also interesting as I did mentioned some time back that our forum are being read by BP guys.

Anyway, I have received a verification email from BigPayJonathan and the email indicates that it is coming from the BigPay office.

Yes, likely who everyone here is communicating indicatively coming from BP.

1. As mentioned before likely the ID will be replied by someone from BP (but not necessarily Jonathan himself).
2. Please forward your support requests via their official Facebook channels.
3. Just a note to everyone as not to share personal details via an unsecured or any open communication.

Thanking everyone for their constructive discussions in this thread and not forgetting our TS who been working quite a bit to maintain quality content in this thread.

Folks

The recent post by @chrischiang contravene this thread policy on referral codes sharing. Appreciate members to be more careful on quoting posts as this will lead to consequence management for offences.

There have been sufficient notices on this subject.

This post has been edited by hye: Jul 9 2018, 11:56 AM

I understand your angle but you should leave this to BP to manage this as a commercial entity who makes money out of everyone here. If the commercial entity (especially those who are in the financial sector) fails to deliver, then we as customers should stop supporting them until they buck up. Or even consider the option lodging a formal complaint to MY's financial regulators. (instead of just ranting in SNS)

I did raise the issue of reliability/availability some time back in a post but everyone is more preoccupied with getting more benefits and more importantly their ability to withdraw cash from their credit cards. I think everyone is slowly beginning to realise as BP's service breakdown is becoming a regular event and now impacting the ability of customers reloading their BP accounts.

Agreed. Banks must comply to regulatory authority or risk consequence management. No 2 way about it.

For everyone's knowledge, there are also non-Bank ATM in Malaysia. In this case, I encountered those machines at holiday resorts.

I would like to mention that the latest news regarding the Service Tax for credit cards and charge cards are still in their PROPOSAL stage.

For any members wishing to quote this news here, please do so responsibly and accurately. I will have no one posting irresponsibly regarding this news until the proposal becomes approved by the government. Some discussions (would like to note : responsible, mature discussions) on this Service Tax has already started in the General Thread - readers wishing to know more, please head there.

BigPay cards are prepaid cards and may not be part of the taxation scheme. Even if you ask their CS, their replies are likely to be "monitoring" as the service tax is still in proposal stage.

This post has been edited by hye: Jul 20 2018, 05:48 AM