According to BigPay:

Grab has blocked all prepaid cards from their app... If you want Grab to accept BigPay cards, please let them know via the form that's accessible at the bottom of this page:

https://help.grab.com/hc/ms/articles/115014...to-add-my-card-
Anyone please update if successfully added BigPay card to GrabPay after submission of the form. Thanks

I wonder what's the max withdrawal limit in Singapore ATMs?

60k. Whatever their threshold sure over la. Withdraw la 1.5k a month, 3k a month..... such high amount not surprising you'd be suspended.

There is no specific lines in their TNC stated the withdraw limit. I did paid for the withdrawal service fee which is RM6. I'm just using the facility provided by BigPay.

I don't think 60k is a lot, because I did a single BT already 40k. The reason why I don't withdraw directly from Cc because CC charge 1 to 2 % service charge while BigPay charge RM6.

I use my CC to reload BigPay.
My credit card statement can proof that.

I withdraw cash from ATM then cash deposit back to saving.
My saving statement can proof that .

Money laundering? Ya I hope they will escalate to BNM and it will be a interesting case because this is not how money laundering works.

Yes they did call me before the suspension. And I provided my full credit card statement (multiple cc) and my saving account to them.

Yet they proceed the suspension without any detail given.

Luckily my suspended money in BigPay is not alot else I will escalate to BNM.

I know there is nothing I can do as a customer.
Just want to let you guys know this, so you won't kena the same thing.

You can look up for ATM which dispense RM100 notes on those popular branch , max withdrawal is 3k.

Anyway the best ATM is SC which I got RM3400 before . Technically it can dispense 35 notes, but I only got below. Hope this is helpful to you guys.
33 x RM100
2 x RM50.

thanks for sharing. is it normal atm or those cash deposit/atm machine?

I enjoy this bigpay for its oversea transactions (exchange rate) and able to top up with cc.
Didnt utilitse the loophole as i dont want to take the risk of getting banned
Haven't tried to withdraw from overseas atm, heard the individual bank might charge processing fees although bigpay didnt

Ya, some oversea bank may charge at their end.
TS Request : Kindly furnish details of any extra charges if you happen to withdraw from Oversea ATM. Will compile and add to post #01.

I think I better stop trying. Could be BigPay merchant issue...

Citibank cash back, I was brought back to CVV page after enter OTP.

I then swap it with HSBC Signature... Got OTP, entered and received SMS that RM20 has been charged however, BigPay prompt transaction failed and ask me to topup again... Damn...

Not sure if any of the transaction went through... 6 tries Citibank 1 try HSBC...

Using Unifi at home so connection stability shouldn't be an issue.

Update - great... Now Citibank statement shows its pending!

Keyword here is that the terminal detects your card as a prepaid card as it reads the primary account number (PAN).
Same reason is you were to use Malaysian credit card (e.g Citibank) in Singapore to attempt EZPayment, the SG terminal will recognise your card as MY in original thus the EZPayment facility will automatically not be accepted.

In an EZPayment transaction, the bank will make full payment to the merchant sans the relevant fees incurred of the service/item purchased. Thus the merchant is "fully paid" while the bank bears the risk of customer default and collects every month. Contrary to what cc users may think that the merchant receive their payments from the bank on a staggered basis as the instalment progresses is false.

So ... understanding this, very very low probability BigPay (and card terminals) allows instalment being the nature of this card product is "PREPAID".

BTW ... you are already charging BP via credit card then just use that cc for instalment then right ? Why is the intention to use BigPay where your cc on hand can already do instalment ?

Note : I am not advocating excessive EzPayment sign ups as it is a potential financial trap.

My guess was right, if you guys manage to reload later, please report here too.

I recall reading about someone posting that their balance did not tally with their listed transactions, and just wanted to share my own experience.

I track my own expenses via Excel and compare against the listing on the app.

Last Thursday I bought MacD from the self-order and pay machines, for RM22.60. Until now it hasn't shown up on the app, but my balance has been reduced by this exact amount. This is the first time I've got a "non tracked" transaction, but wanted to check whether anyone else had a similar experience.

I just open another one as I didn't use shop back b4 even though got existing account.
Use another email to get the free RM10 and start booking through shopback~

Lol .. i think minimum withdraw is RM10, so instead of waste it, u can transfer it out

Paying AirAsia with BP really worth it, u got 2 X Big points for every RM1 on the air tickets and also RM6 rebates from meals and luggage~ The plus points the receipt is separate for the deduction, means u earn RM6 CB on flight order for company claim~

Thanks for the information! Now I can use those channels to add in Big account for more points~
Please see attachments. The 532 points is given for the ticket. My ticket is premium flex, so meal and luggage was included but I dunno the case for add on purchase.
Haha, I'm talking about CB4U, if you only got PBVS then just reload with it every week while applying for PB Quantum 2 Cards at the same time for more benefit.

What is Value Pack discount? Related to BP benefits?

got cashback cap, if u spend less than 2500, ur cap is 28 only, not 85.