In Singapore we are doing more urban AKA city driving rather than highway driving.

From:
Sent: Friday, January 25, 2008 15:21
To: 'charlie'; @proton.com.sg'; @proton.com.sg'
Cc: '@proton.com.sg'; '@proton.com.sg'
Subject: RE: Problems on Proton Persona NOT resolved (SJAXXXXZ)


Hi XXX/XXX2/XXX3

Just to add on to my mail below and after monitoring my fuel consummation for the past few weeks I beginning to wonder is my vehicle a REJECTED car? I have my reasons to believe so and will not rule out my vehicle might be a REJECTED and failed QC vehicle.

I booked the persona a couple months back and WAS told by Ray that my choice of color was not available and he dares not commit then 2 days later I changed my mind and wanted to cancel my booking and I was assured by Samson that he was be able to get the color of my choice. Given the two scenario I have reasons to believe to that my vehicle MIGHT be a REJECTED stock and if that's the case what is Proton going to do about it?

I paid 50 over grand for a car and NOT for a piece of JUNK! Right now I got a piece of JUNK and selling it is impossible. I'll be very much appreciated if Proton could give a detail explanation on this issue.

Thanks/Regards
XXX1

________________________________________
From
Sent: Friday, January 25, 2008 14:28
To: @proton.com.sg
Cc: '@proton.com. @proton.com.sg'
Subject: RE: Problems on Proton Persona NOT resolved (SJAxxxxZ)

Hi XXX

We have another national fuel record again and this time round petrol warning light lighted up when the mileage is 266.7KM and the petrol that I purchased to day is 35.09L which means I still have about 15L left in the tank. Thank God I'm not doing sales if not all half of my monthly salary goes to petrol!

Come this 28 Jan 2008 I'll be visiting the service center for the 3rd time and I really do hope that my all problems will be resolved this time otherwise I demand a black and white from Proton to authorized me to seek a second opinion from the workshop of my choice and the charges will be billed to Proton!

Thanks/Regards
XXX1

________________________________________
From:
Sent: Tuesday, January 22, 2008 10:10
To: '@proton.com.sg
Subject: RE: Problems on Proton Persona NOT resolved (SJAxxxxZ)

Hi XXX

Please see attached snapshot for the updates of the fuel consummation of the vehicle and also another snapshot of my license plate.

Thanks/Regards
XXX1
________________________________________
From:
Sent: Monday, January 21, 2008 09:01
To: @proton.com.sg
Subject: RE: Problems on Proton Persona NOT resolved (SJAXXXXZ)

Hi XXX

Please also check my license plate when we meet up on the 28th Jan 2008 this month. I discovered some cracks on my license plate yesterday and the crack is causing my license plate to fall off from the vehicle. Normally licenses plate is usually in tact unless they fitted wrongly or involved in an accident. Kindly please see attached snapshot of the license plate.

Thanks/Regards
XXX1
________________________________________
From: @proton.com.sg
Sent: Friday, January 18, 2008 15:17
To:
Subject: RE: Problems on Proton Persona NOT resolved (SJAXXXZ)

Let's discuss it when we meet ok?

Regards
XXX
________________________________________
From:
Sent: Friday, 18 January 2008 15:05
To: @proton.com.sg
Subject: RE: Problems on Proton Persona NOT resolved (SJAXXXZ)

Hi XXX

As mentioned in over conversion a few moments ago if changing of fuel tank is required will I need to leave my vehicle in Proton workshop for a couple of days? Will proton be providing a replacement car for me to drive for a few days?

Thanks/Regards
XXX1

________________________________________
From: @proton.com.sg
Sent: Friday, January 18, 2008 14:30
To:
Subject: RE: Problems on Proton Persona NOT resolved (SJAXXXXZ)

Hi XXX1

As discussed we will meet up on 28 Jan 2008. Thank You.

Regards
XXX

________________________________________
From: Chen-Melvin.External@infineon.com [mailto:Chen-Melvin.External@infineon.com]
Sent: Friday, 18 January 2008 09:24
To: @proton.com.sg
Cc: @proton.com.sg; @proton.com.sg
Subject: Problems on Proton Persona NOT resolved (SJAXXXZ)

Hi XXX

I'm writing to you provide you with the weekly feedback on the petrol consummation of my vehicle. I was driving to work this morning and the petrol warning light came up at 271.6 KM while I was traveling along PIE. I then move my vehicle to the road shoulder to take a snapshot of the instrument panel after that I continued driving and make an exit at Paya Laba which is the route that I used everyday to get to my office.

To my surprise the petrol light went off when I'm driving along aljunied road and then it lights up again when I go pass a junction. I'm very disturbed by this issue and I feel no security at all and I do not know when to or when not to pump petrol. I really hope this time Proton is able to get this resolve otherwise I will need to send my vehicle to the workshop of my choice for a second opinion and I will send the bill to Proton to make claims! I'm also considering not to service vehicle at Proton after 5000KM and I'm not paying $240 for the servicing where I can get it done outside for just less than $100 buddle with high quality engine oil and with the same type of checks.

My question to Proton can we come up with an agreement that if Proton is unable to fix my problem this time, I'll be allowed to seek a second opinion from the workshop of my choice and all the charges will be billed to proton. Secondly to provide free servicing for as long my vehicle is still covered under warranty as for the parts I may or may not get from Proton. This is to compensate me for all this hassle and time lost over this incident.

Thanks/Regards
XXX1




This post has been edited by melvinchen: Jan 25 2008, 07:45 PM