QUOTE(ongsljeff @ Dec 3 2007, 09:50 AM)
Hi nicwise, so sorry about your friend's recent loss and well i"ve got bad news for you, whatever pets that was purchased from a pet shop should be brought to the vet for a health check immediately. And within 24 hours with a vet report, you could have got a refund. When you need to purchase a dog, get it from a breeder or a pet shop that specializes in dogs. Where they will have shelfs of dog food, dog accessories, dog health items, dog microchip tag services if available and a couple of dog breeds in the shop. The pet shop that your friend have gone too is completely unreliable. They are only interested in making money and definitely you will not get a refund. Tell your friend to not get into trouble. It is hard to overcome the loss of a dog, but we need to carry on, and i am definitely sure your friend will get a better match (dog) in the future.
General rule of thumb is whatever puppy/dog you newly bought regardless from reputable petshop or breeder, you need to bring it to the vet for another check-up within 24 hours. Make sure it did not carry any contagious disease to your other house pet. Do not take the words from the seller 100%, always get a second vet opinion on the dog's health condition.
To claim a refund on a sick or genetically defective puppy you just bought is almost IMPOSSIBLE if you and seller do not have an agreement. Even in US this kind of issue is still never resolve.
So...buyer must always ask for a contract (preferably written) from the seller if you are buying an expensive pedigree. If the seller is unwilling to give you a contract to replace a dog if a genetic defect surfaces, then don't buy from him/her.
Another thing worth you all to ponder is... if a seller is selling you a pedigree below market price, do you think he/she will give you a guarantee contract?
Dec 3 2007, 02:01 PM

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