i am wondering should i send my car for 20k service at proton service or at workshop near my house?
my car dont have free service anymore for 20k service but still under warranty.i dont know which one
is better in terms of service and parts quality.also want cheaper price yet good service.

so guys,any idea?

Like mine... I got a friend in Proton SC... so I service my car there... while catching up good old time at the canteen.

Else if u can find somewhere cheaper with good workmanship... can go for workshop.

if ur engine got no prob then u can service it outside lo~
but other parts like lights,abs n wat ever not related 2 engine+tire wear n tear can b claim d~

my car got no engine problem,just want to service for 20k and fix my aircond which i think running out of gas

Just go to PESC if your car still under warranty. If something bad happend, easier for you to claim for warranty. I only send my car to normal workshop once the warranty period is over. By the way, PESC service charge is quite expensive...

20k aircond running out of gas ? joking meh ...so new

i think if still under warranty, u should go to PESC... if u wan to claim warranty in the future, they will check your service booklet to know if u have serviced your car beside the PESC... may have problem if u have service at normal workshop

both Proton SC or workshops can be a bit pricy but so far I heard - Proton is worse. And not all workshops do a good job in servicing your car. Honestly...

first 3 times i got service centre
coz under warranty & free labour charge

after tat service at workshop

if want cheaper cost, diy change engine oil loh...

if u service ur car at workshop....once ur car got problem , they will claim that the workshop spoilt it....so...if ur budget ok...juz keep service ur car at authorized sc....

based on my experience, if ur car going for repair jobs that need the warranty, then please by all means go back to proton. if u need to do normal service like changing lubricant, please, any workshops will do as long as they don't mess up with ur car that can void the warranty. why i said so? personally, i'll rather pay rm15 workmanship than wasting my time waiting at least 3 hours juz for them to do the normal servicing. past experience, not once but 3 times, i sent my brother's and sister's car to the SC center, each time i need to wait from 8 sumthing in the morning and about noon only i get the car.

don't need to go for pesc anymore,if ur car dun have any problems until now..if ur car still got probs until now,then better service at pesc larh....proton ppl,mah..they're not gonna trying hard to help u,but trying hard to blame u for any probs.

my car dont have any problem actually,just wanna do normal service for 20k. my car has 24months or 50k (whichever comes first) warranty and my car is still under warranty.so some forummer here recommend me to go to pesc while under warranty and some other forummer recommend me to go to normal workshop only.personally if want to ensure everything will be checked then better go to pesc lah but pay higher price meanwhile going to normal workshop will save me some bucks but there is doubt about the genuine parts they use.

like i mentioned, for normal car servicing, u can go to any workshops. u go there, if they find any problem they would tell u what it is. but then, if ur car still under warranty, u can always choose not to repair the problem at the workshop. go back to the pesc and fix it. my sis car air con kong few times 2 months after getting it. it was the fuse problem oni, the mech told me if the car still under warranty, they refuse to fix it coz scared later i come back hoot them. seriously, for normal servicing, it is really not worth the time spent at the pesc juz for the workmanship costs ur gonna save.

proton service
proton service
proton service

don't need to go for pesc anymore,if ur car dun have any problems until now..if ur car still got probs until now,then better service at pesc larh....proton ppl,mah..they're not gonna trying hard to help u,but trying hard to blame u for any probs.

service outside better

u can choose PESB authorized service center...not the main branch.. a smaller workshop..but be smart to locate 1 with good service.. my colleague kena tipu 3 times in cheras for the workmanship & mechanics overcharged him because is still under warranty.

Better just know one mechanic well and always visit the same one...

anyway u can't guarantee tat pesc using ori or not also~
i got oil filter exactly like pesc's oil filter from outside lo~

Adoi.

Just be safe and service at the PESC la.

Later if got anything happen, u can fire tham kao kao.

If u go to outside workshop while ur car still under warranty, say bye bye to ur warranty la.

Which one would u value more? Ur car's warranty, or saving some money?

i jus wen there back for my 1st 3 labour free services only~
then from there on i DIY till now~

i sent my car for 20k service at PESC glenmarie yesterday.I was charged with RM 232.61,around RM120++ is for the parts charges and RM105 is the labour charges which I think was high,rm105 for labour charges?

ok that's just the first story,
When I took my car after the service, I had to ask the for the extra engine oil. So OK,i got my extra engine oil,then I took the key and went to my car, they left my car outside the PESC without locking the car , to make matters worse they didn't remove the seat cover when they performed their service and no sticker was given to indicate the next service.

Luckily I removed all my personal stuff from the car,If not maybe they would have taken it too. When I serviced my car at COE,they charged less for labour charges and they even washed my car for free but not at glenmarie.

I just hope nothing bad will happen to my car and I will never send my car for service at PESC glenmarie again!

This post has been edited by hazremi: Nov 25 2007, 11:34 AM

That's kind dumb from the SC..not professional for a main SC Glemarie I presume a man branch direct from Proton?

They will actually put a plastic to protect your carpet and paper to protect your seats...and they lock your car. That's my experience from a EON branch SC...remember the branch SC is hell lots more professional than any authorised service dealer or franchise SC. You guys need to differentiate between both kind of SC.

maybe it's more on individual rather than the branch fault,but i've heard a lot of bad complaints about glenmarie PESC. Hypermount, is rm105 labour charges is normal for all SC since I had been charged way cheaper than that at other SC.