I purchased a new Honda Civic FE RS on October 16, 2023. For the first six months, everything was fine, except for a few minor rattling noises inside the car. In the seventh month, I noticed the steering became difficult to control (affecting driving and safety). I went to the Honda service center to report the issue and was told the steering rack needed replacing. It took about two months for a replacement to be available (while driving with the problem for two months). About three months after the replacement, the same problem reappeared, so I went to the Honda service center again and requested another steering rack replacement. Again, it took about two months. Each warranty claim process was extremely cumbersome and time-consuming. First, they required me to bring the car to the service center for inspection and to have technicians take photos or videos to prepare a report. Then, the report needed to be sent to Honda Malaysia for approval before ordering and replacing the steering rack. Therefore, I had to visit the service center at least twice to resolve any issues.

Then in October 2024, I received a call-back notice stating that I needed to return to the service center to replace the faulty steering rack. I was told that after the call, the same problem would not recur. However, less than three months after the call, the steering rack started making strange noises again, and I went through the same tedious process of replacement. By November 2025, I had replaced the steering rack eight times, roughly every three months. Each time, I had to drive to the service center to have photos and videos taken before I could claim the replacement. After approval, I had to go back for another replacement, leaving my car at the service center overnight.

Then in November 2025, it started making strange noises again, and I requested a replacement. I waited about three weeks without receiving any updates. After calling Honda Malaysia, I received a call the next day from Honda Malaysia saying that the dealer service center would contact me. Then the dealer from the service center called to inform me that the replacement wouldn't be available until February 2026. This means I have to drive a faulty car until February of next year.

I don't understand why such a large company can be so irresponsible, selling a defective car and then replacing it eight times without solving the problem. The steering rack issue affects driving and safety. I asked Honda Malaysia if they could effectively resolve this issue, and they said maybe in six months, but they weren't sure when they would notify me; they needed notification from Honda headquarters. I asked for a refund, and they said no. I asked for a replacement, and they said no too. Their answer was that they could only keep replacing the faulty steering rack, which would keep recurring.

I don't understand why such a large company can't solve the problem for two whole years. I bought a new car hoping for fewer problems, but buying this Honda Civic has become a nightmare. It needs to be replaced approximately every three months. And every time I need to go to the service center, I have to take a Grab to work. I asked them to lend me a car, but they couldn't even do that simple request. I bought the car for commuting, not to go to the service center every three months. Whenever I call Honda Malaysia to complain, they just shirk responsibility and tell the dealer to follow up. But when I get to the dealer, they say I have to wait for instructions from Honda Malaysia before they can take the next step.

Cannot be too perfect, later outsell all other brands

So Honda purposely put this flaw

It's an intended flaw to give other brands a chance

Wadepak? How do u drive la?

Cukur ayam mia HRV ady 6month + nothing yet

I find it’s weird that steering racks problems are more prevalent in honda premium models like civic and crv but not city and hrv

Sos
No wonder fe resale value so bad compared to fc imagine after warranty ends every 3 months need to fix steering rack

https://www.facebook.com/groups/iwnbahm/
I will not buy another Honda Malaysia group

Sos
No wonder fe resale value so bad compared to fc imagine after warranty ends every 3 months need to fix steering rack

Different story. Resell value for FE is back because Honda Malaysia give huge discount these days. RM12k discount for a new Civic this month. Since when Honda cars give so much discount in history ? PRC cars give them a run for their money.. thts y...

Wow even City 13k off.... that's a huge % ehhh

Different story. Resell value for FE is bad because Honda Malaysia give huge discount these days. RM12k discount for a new Civic this month. Since when Honda cars give so much discount in history ? PRC cars give them a run for their money.. thts y...

promotion not ended meh, and no pipul buy also especially the en1

pretty sure he could file a claim with KPDNKK under lemon law

Wadepak? How do u drive la?

Cukur ayam mia HRV ady 6month + nothing yet

U buy Honda what u expect la, u ownself cari pasal then complain keep need change? It's not a hidden feature ma, it's well advertised that the steering rack need to change.

If still new issue still acceptable la, but this issue been happening since civic ketam time, I think 2017? Already so many years u still buy Honda then complain lan jiao meh

Huh then why ketam time nobody make noise
But can say ketam and Fe also look good so maybe some ppl ok with issue as long as looks good..
Just like how ppl can tahan some women because they're pretty

Wta if you want a car that can last as long as possible like 10 years or more without any major problems is Toyota that car???

alhamdulillah my civic fe lepas inject grease terus ok till now

Different story. Resell value for FE is bad because Honda Malaysia give huge discount these days. RM12k discount for a new Civic this month. Since when Honda cars give so much discount in history ? PRC cars give them a run for their money.. thts y...

Belum lagi kot. Sold off my HRV last year. 2 steering rack and never solved.

Wadepak? How do u drive la?

Cukur ayam mia HRV ady 6month + nothing yet

For the first six months, everything was fine, except for a few minor rattling noises inside the car. In the seventh month, I noticed the steering became difficult to control (affecting driving and safety).

U rdy yet or not?

Want Honda better buy old Honda. 😅

other people is every year, this guy is every 3 month is crazy

gg

so what car to buy to avoid steering rack?

saga MC3 ok ah boss?

prolly will sell oso at year 5

JoeK’s x50

Maybe the driver hantam corner and speedbumps like it was inconvenience. That's why the part spoiled.😜

gg

so what car to buy to avoid steering rack?

saga MC3 ok ah boss?

prolly will sell oso at year 5

proton's steering always no problem

there is a reason they're very late into implementing EPS into their car
their hydraulic ones are fantastic to drive...although many complained "too hard"

which gen? at which year u sell?

I thought this was the final step to resolve the issue? Still got issue after this ka?

MC3 now use EPS ady right?

guess have to wait 1st batch see see

last time i mention my friend crv change like 3~4time...people say i making the story up lol

alhamdulillah my civic fe lepas inject grease terus ok till now

Previous gen but the new change is just an upper body change. Underneath all same barang only mostly other than the new engine. Sold off in 2024 December. Honda rejected my claim 1 week after warranty end during Covid. Car never move also but they declined. Spent 4K outside but problem came back after 3 years. 2nd time change still got sound after that. I gave up after that. Sold off dapat 32K only to salesmen. Carro and Carsome only offer 30K.

already more than a year since sent to sc for recall of steering rack issue, still fine

before recall, felt annoyed with the sound and unsmooth turning, right after 3 months bought the car

now can pickup amoi without worries

cannot say, they are in denial syndrome

Saya sebagai owner fd2 cuma boleh kata kesian kepada mereka

What spec? Sold at 32k depreciation seems pretty steep

my old honda manual also replace steering rack and pump once....

That's nice. Seems like other civic owners not as lucky?

bought new civic since 2017
never have steering rack issue

still driving till now

FE steering rack issue probability higher than FC uh?