happened to me last month on my DC - Target.com in Brooklyn LMAO ~RM500

I killswitch immediately; it is weird i receive no OTP or accept/reject notification from MAE app.
report to MayBank fraud hotline and email to them immediately after i receive notification of the transaction with screenshots.

quite a hassle for disputing for DB

1. need to go to a MB branch ~15-20mins depending on office peak hours
2. they will re-register a new account for you (MAE user portal) - basically a new profile with username and password
3. generate a new DC for you (but account number remains)
4. ~8hrs for the card to be usable for online or card payment but you can still withdraw cash
5. you will receive SMS notification that your card is ready for online transaction
6. have to reinsert or reconfigure all your subscription payments tied to DC, online account eg. Google Playstore or Apple etc...
7. reactivate secure2u, duitnow...etc

for me, refunding the amount takes about 14~20 days to dispute and will show up in SOA for the month

imagine if you are overseas....CC is a lifesaver sometimes for backup or can register other bank cards such as WISE

This post has been edited by siaoand1: Nov 18 2025, 01:18 PM