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 Unauthorized CC Transactions

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hjh87
post Nov 17 2025, 12:23 AM

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QUOTE(chupapi_munyayo @ Nov 16 2025, 10:48 AM)
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user posted image

Been using CC for over a decade never kena
First time using Trip.com to book smtg
Few days later CC kena already

I already blocked my CC
how do I file the refund claim from Tigerbank

update:
I have temp blocked the card, changed PW, redude all transaction limit to 0 or lowest
also called the Maybank’s Fraud Hotline (24 hours a day): +603 5891 4744 to permanently block the card
they will send the new card to home address
but i still need to go to nearest branch to fill the dispute form to get the refund..
*
Just download the form from the bank’s website, fill in all the details, and email it back to them. It took them around 15 days to refund me, but maybe that’s because the amount was small.

 

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