Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Forced to change plan.

views
     
TSGold_Moderator
post Nov 13 2025, 12:49 PM, updated 12h ago

Look at all my stars!!
*******
Senior Member
3,140 posts

Joined: Feb 2014
NOTIS PENAIKAN TARAF: Kami akan menamatkan pelan HOTLINK 2.0 anda pada 19 Dec 2025. Anda akan BERTUKAR SECARA AUTOMATIK ke Hotlink RED yang lebih baik dengan manfaat terkini - PERCUMA. Kredit/tempoh sah tetap sama. Semua butiran: Cari "UP5" di laman web Hotlink. Sila abaikan SMS ini jika telah menukar pelan anda baru-baru ini.
YoungMan
post Nov 13 2025, 03:59 PM

Look at all my stars!!
*******
Senior Member
6,836 posts

Joined: Oct 2008
From: Kuala Lumpur



That's normal for Hotlink. They do not practice like Digi where you keep your legacy plan forever.
TSGold_Moderator
post Nov 13 2025, 07:47 PM

Look at all my stars!!
*******
Senior Member
3,140 posts

Joined: Feb 2014
QUOTE(YoungMan @ Nov 13 2025, 03:59 PM)
That's normal for Hotlink. They do not practice like Digi where you keep your legacy plan forever.
*
the worst thing is hotlink put me offline for few hours. i thought my sim is broken .
coolguy_0925
post Nov 14 2025, 11:22 PM

Look at all my stars!!
*******
Senior Member
4,557 posts

Joined: Jan 2003
QUOTE(Gold_Moderator @ Nov 13 2025, 12:49 PM)
NOTIS PENAIKAN TARAF: Kami akan menamatkan pelan HOTLINK 2.0 anda pada 19 Dec 2025. Anda akan BERTUKAR SECARA AUTOMATIK ke Hotlink RED yang lebih baik dengan manfaat terkini - PERCUMA. Kredit/tempoh sah tetap sama. Semua butiran: Cari "UP5" di laman web Hotlink. Sila abaikan SMS ini jika telah menukar pelan anda baru-baru ini.
*
My family has one Hotlink 2.0 also received the same SMS today

There goes the RM5 for 90 days validity

Wonder how does Hotlink RED validity work? RM1 for 1 day?
TSGold_Moderator
post Nov 15 2025, 06:23 PM

Look at all my stars!!
*******
Senior Member
3,140 posts

Joined: Feb 2014
QUOTE(coolguy_0925 @ Nov 14 2025, 11:22 PM)
My family has one Hotlink 2.0 also received the same SMS today

There goes the RM5 for 90 days validity

Wonder how does Hotlink RED validity work? RM1 for 1 day?
*
hotlink pantas rm10 reload with 30 days validity.
hotlink will charge rm5 for change plan. rm5 change plan come with 30 days validity.
coolguy_0925
post Nov 16 2025, 08:52 PM

Look at all my stars!!
*******
Senior Member
4,557 posts

Joined: Jan 2003
QUOTE(Gold_Moderator @ Nov 15 2025, 06:23 PM)
hotlink pantas rm10 reload with 30 days validity.
hotlink will charge rm5 for change plan. rm5 change plan come with 30 days validity.
*
Not cheap to maintain a dummy number for RM10 a month

Guess will just have to let it go expired

Thanks for the info!
TSGold_Moderator
post Nov 16 2025, 09:59 PM

Look at all my stars!!
*******
Senior Member
3,140 posts

Joined: Feb 2014
QUOTE(coolguy_0925 @ Nov 16 2025, 08:52 PM)
Not cheap to maintain a dummy number for RM10 a month

Guess will just have to let it go expired

Thanks for the info!
*
port out the number . dont let it recycle back into maxis pool.
coolguy_0925
post Nov 16 2025, 10:07 PM

Look at all my stars!!
*******
Senior Member
4,557 posts

Joined: Jan 2003
QUOTE(Gold_Moderator @ Nov 16 2025, 09:59 PM)
port out the number . dont let it recycle back into maxis pool.
*
I just read about Hotlink Pantas and 365 Active Period pass

Since the number still has enough credit balance, probably will switch to Hotlink Pantas and buy the pass to let it continue for another year

This post has been edited by coolguy_0925: Nov 19 2025, 03:45 AM
hashtag2016
post Nov 19 2025, 09:39 PM

On my way
****
Junior Member
512 posts

Joined: Feb 2016
QUOTE(YoungMan @ Nov 13 2025, 03:59 PM)
That's normal for Hotlink. They do not practice like Digi where you keep your legacy plan forever.
*
IMHO, they don't dropped the legacy plan very often.
btw, they did change the term of newer plan quite actively ,especially while the plan was new and good.

eg: while the hotlink pantas plan was launched (used to be called: hotlink internet 365), we only need to topup RM5 to get 30 days validity .
and then one or two month later, the changed it to "topup RM10 to get 30days validity".

hashtag2016
post Nov 19 2025, 09:46 PM

On my way
****
Junior Member
512 posts

Joined: Feb 2016
QUOTE(Gold_Moderator @ Nov 15 2025, 06:23 PM)
hotlink pantas rm10 reload with 30 days validity.
hotlink will charge rm5 for change plan. rm5 change plan come with 30 days validity.
*
sound like a plan. but,

Please be notice: the Grace period( cannot call out, only can receive call) of pantas plan is only 30 days, is quite short , if comparing to 50days and 90days with old old plan.
hashtag2016
post Nov 20 2025, 11:39 PM

On my way
****
Junior Member
512 posts

Joined: Feb 2016
Cannot find any public annoucement/futher info from hotlink/maxis website for this "Upgrade from Hotlink Legacy Plans" actions.
only know
1) Hotlink Bagus and #Hotlink shall be upgrade to Hotlink Pantas plan on 27 October 2025 once you agree by replying UP7 to 22622 before 26 October 2025, 11:59pm.
2) some (maybe the rest of the) Legacy plans (can confirm Hotlink2.0 kena in this thread) will be upgraded to Hotlink RED from 2 – 19 December 2025. No action is required from your end.

p/s: Just look at the *100# of Pantas plan , there is an option 3 to renew the validity to 365days , "3 Sim active days". no compulsion to use Hotlink App.

This post has been edited by hashtag2016: Nov 20 2025, 11:41 PM
hashtag2016
post Nov 21 2025, 08:16 AM

On my way
****
Junior Member
512 posts

Joined: Feb 2016
Just dig out a sms for the upgrade was received a couple days ago. so kiss me good bye the 5 free calls from Friendz (Hotlink Fast Plan)
definitely not a good news rclxub.gif

QUOTE
PLAN ENHANCEMENT:
Good news! Your plan upgrades to Hotlink RED between 2 -19 Dec 2025 with NO cost. Enjoy renewed benefits replacing current Hotlink plan features. Use existing passes first. No action required. Learn more: Search "UP5" at Hotlink website. Pls ignore this SMS if you've recently changed your rate plan.
The result after searching UP5 in hotlink website: _https://www.hotlink.com.my/en/faq/products/hotlink-red/upgrade-from-legacy-plans/

------------
or maybe ,it already long gone without my consence. doh.gif
found the Friendz for some other plan(Hotlink Video Plan) was dead already in September.

refer: _https://www.hotlink.com.my/en/faq/products/prepaid-video/hotlink-friendz-discontinuation/
QUOTE
Discontinuation of Hotlink Friendz in Hotlink Video

...

2.
The feature will be discontinued on 18th September 2025.

...
This post has been edited by hashtag2016: Nov 21 2025, 08:21 AM
hashtag2016
post Nov 21 2025, 01:39 PM

On my way
****
Junior Member
512 posts

Joined: Feb 2016
QUOTE(hashtag2016 @ Nov 21 2025, 08:16 AM)
Just dig out a  sms for the upgrade was received a couple days ago. so kiss me good bye the 5 free calls from Friendz (Hotlink Fast Plan)
definitely not a good news rclxub.gif
The result after searching UP5 in hotlink website: _https://www.hotlink.com.my/en/faq/products/hotlink-red/upgrade-from-legacy-plans/


------------
Extra Plan also got the similar sms a couple days ago, but it got another 2 sms b4 that. The earliest one is about 2 weeks ago, but don't know what happen to the "validy365" after switching to the Red plan ??
Shouldn't Extra Plan fall into same category as Hotlink Bagus and #Hotlink ?
weird... confused.gif puke.gif

QUOTE
IMPORTANT UPDATE: Your existing EXTRA PLAN plan will upgrade to Hotlink RED between 2 to 19 Dec 2025 - FREE & permanent.
Enjoy enhanced benefits including FREE 10GB Facebook and affordable internet passes.
Current plan benefits will expire post-upgrade. Details: Search "UP5" on Hotlink website.
Pls ignore this SMS if you've recently changed your rate plan.
This post has been edited by hashtag2016: Nov 21 2025, 01:39 PM
aku_dia
post Dec 3 2025, 08:38 AM

Regular
******
Senior Member
1,043 posts

Joined: Jun 2009
hyc also...
» Click to show Spoiler - click again to hide... «

TSGold_Moderator
post Dec 3 2025, 01:27 PM

Look at all my stars!!
*******
Senior Member
3,140 posts

Joined: Feb 2014
QUOTE(aku_dia @ Dec 3 2025, 08:38 AM)
hyc also...
» Click to show Spoiler - click again to hide... «

*
aq x mintak pun. hotlink simply je
[ r u g a ]
post Dec 10 2025, 05:14 PM

On my way
****
Senior Member
662 posts

Joined: Aug 2005


anyone here experienced the unrequested Hotlink HYC plan change to Hotlink RED?
it seems to affect the validity of the plan, where the 365 validity of of 11months available has been taken away.

QUOTE(aku_dia @ Dec 3 2025, 09:38 AM)
hyc also...
» Click to show Spoiler - click again to hide... «

*
QUOTE(Gold_Moderator @ Dec 3 2025, 02:27 PM)
aq x mintak pun. hotlink simply je
*
where else the screenshot here mention that “WON’T affect your credit balance. Validity same/longer”

user posted image
user posted image
user posted image

here’s the before_on original plan, then the sms_notification and after_sms

This post has been edited by [ r u g a ]: Dec 10 2025, 05:27 PM
darkueki
post Dec 12 2025, 09:15 AM

Getting Started
**
Junior Member
101 posts

Joined: Jul 2012
QUOTE( r u g a @ Dec 10 2025, 05:14 PM)
anyone here experienced the unrequested Hotlink HYC plan change to Hotlink RED?
it seems to affect the validity of the plan, where the 365 validity of of 11months available has been taken away.
where else the screenshot here mention that “WON’T affect your credit balance. Validity same/longer”

user posted image
user posted image
user posted image

here’s the before_on original plan, then the sms_notification and after_sms
*
facing same issue, contacted them but just throw out the standard Q&A, no even want to entertain further
hashtag2016
post Dec 12 2025, 09:41 PM

On my way
****
Junior Member
512 posts

Joined: Feb 2016
QUOTE( r u g a @ Dec 10 2025, 05:14 PM)
anyone here experienced the unrequested Hotlink HYC plan change to Hotlink RED?
it seems to affect the validity of the plan, where the 365 validity of of 11months available has been taken away.
where else the screenshot here mention that “WON’T affect your credit balance. Validity same/longer”
...
here’s the before_on original plan, then the sms_notification and after_sms
*

QUOTE(darkueki @ Dec 12 2025, 09:15 AM)
facing same issue, contacted them but just throw out the standard Q&A, no even want to entertain further
*
I think u just got an upgrade glitch.. brows.gif doh.gif (I knew it would happen )
maybe u should try to contact their customer service again?or call to 123 ? and get a report number for this case.
and, If the problem still persist, report it to MCMC/SKMM .


p/s: I just take a glace of the Extra Plan(with 365 validity) to Red Plan one, the validity was changed and append 30days ,on the top of original expire date. so, no validity problem in this specific example.
But the problem is, the Red plan don't have 365 validity, will still cause some hassle later. I should had changed the plan myself to Pantas, b4 the force upgrade happen, that would save me alotx of trouble.
(but , I'm not very sure if the validity retain or not ,if I change to Pantas myself, so quite a dilemma situation.)

This post has been edited by hashtag2016: Dec 12 2025, 11:14 PM
coolguy_0925
post Dec 12 2025, 10:32 PM

Look at all my stars!!
*******
Senior Member
4,557 posts

Joined: Jan 2003
Update for sharing

Got changed to Hotlink RED from Hotlink 2.0

Same, validity got shorten and it is now expired 1 month from now instead of the keeping the expiry date from Hotlink 2.0, total about +/- 20 days shorter

Well, will switch to Pantas when nearing expiry and buy 365 days active period pass later on to keep it going

By the way, are the following doable during grace period or must be done during active period?
1. plan switching
2. purchasing 365 days active period pass
hashtag2016
post Dec 12 2025, 11:23 PM

On my way
****
Junior Member
512 posts

Joined: Feb 2016
QUOTE(coolguy_0925 @ Dec 12 2025, 10:32 PM)
Update for sharing

Got changed to Hotlink RED from Hotlink 2.0

Same, validity got shorten and it is now expired 1 month from now instead of the keeping the expiry date from Hotlink 2.0, total about +/- 20 days shorter

Well, will switch to Pantas when nearing expiry and buy 365 days active period pass later on to keep it going

By the way, are the following doable during grace period or must be done during active period?
1. plan switching
2. purchasing 365 days active period pass
*
yes, both only work in active period.



2 Pages  1 2 >Top
 

Change to:
| Lo-Fi Version
0.0204sec    0.40    5 queries    GZIP Disabled
Time is now: 23rd December 2025 - 03:41 AM