tale as old as time.

just like last time when i do tech support in company IT dept....
"i dint do anything, i was using my laptop, walk bck from meeting room to my desk, no drop no ngth, the screen just crack."

right.........
now normally such case, i wont even care much &just claim insurance, cuz every laptop got purchase insurance.
but because i dun like liars, i pulled the cctv footage of him slamming the screen shut with his mouse inside.
quote for manufacturer replacement cost, submit the video evidence, ask HR to deduct from his pay.